Terminus Acquires Zylotech

Terminus acquired Boston-based B2B Customer Data Platform (CDP) Zylotech and immediately launched the rebranded Terminus CDP as part of its ABM Platform. 

Terminus CDP will be led by Matt Belkin, who has “25 years of experience in building and scaling data and technology companies.”  Belkin joined Terminus last year when it acquired Sales Intelligence vendor GrowFlare.

Zylotech CTO Abhi Yadav will be Terminus’ Head of Platform Development.  Yadav is also a Guest Lecturer at MIT Sloan School of Management.

The deal is Terminus’ fifth acquisition, backing up Gartner’s SalesTech Mayhem thesis that a handful of companies are quickly grabbing market share through strategic acquisitions and high levels of internal investment that fill missing capabilities.

Terminus’ acquisitions have focused on expanding the core capabilities of the company, not taking out competitors.  The other acquisitions were

Terminus Acquisition History

While CDPs are generally deployed to create a single view of the customer, David Raab, Founder of CDP Institute, commented that the Terminus CDP “will tie together the data silos that would otherwise result” from the acquisitions.

“CDP is becoming more widely adopted in B2B, as companies recognize their marketing automation and CRM systems are not enough to provide true data unification and sharing,” said Raab.  “By acquiring Zylotech, Terminus positions itself – and its clients – to take full advantage of the capabilities that a CDP provides.”

While data usage and spending are rapidly increasing, few marketers trust their data.  A 2017 Forrester survey found that only 12% of B2B marketers have high confidence in their data accuracy, and 84% identified data management as a top-five weakness.

“The key to a successful CDP is trust,” blogged Zylotech Director of Revenue Marketing Alex Bistran in August.  “Sales, marketing, and customer experience teams need to trust the data stored in their CDP to drive decisions, whether it’s deciding which accounts require immediate attention or which campaign messaging is most likely to resonate with a particular customer. By constantly refreshing data from your own customer interactions and combining it with validated, third-party B2B data to accurately reflect your contacts and accounts, a CDP provides a clean stream of actionable data that can be operationalized to flow through your marketing, sales, and customer service channels.  And, importantly, that can lead to a healthier revenue stream too.”

“B2B CRM data is painfully inaccurate and incomplete, and manual efforts to clean, deduplicate, and activate are slow and expensive.  This leads to poor conversion rates, an incomplete view of buying committees, and misleading ROI,” stated the firm.

“Bad data in equals bad data out. Period. We’re entering a marketing revolution – data really is the new oil, and Terminus is sitting on a gold mine. Under Matt’s leadership, Terminus CDP is poised to change the game for our customers. This level of data accuracy is critical for B2B GTM teams looking for a unified view into their customers. I’ve never been more excited about the future of marketing.”

Terminus CEO Tim Kopp

The Terminus CDP addresses the issues of bad data with auditing, cleansing, enrichment, and data management capabilities “backed by the industry’s largest global network of decision-makers and Buying Committees.”  Furthermore, Terminus CDP “dramatically” improves data accuracy, campaign effectiveness, and “wasted sales cycles.”

Buying Committee discovery is a novel UVP for a CDP but fits well within a broader ABM Platform umbrella. 

“We are in the golden age of marketing.  The breadth of technologies helping us create great experiences has never been so impressive.  But, what are all those customer experiences predicated on?  Data,” blogged Kopp.  “With Terminus CDP, our customers will have their most important account and contact data continuously cleansed and enriched. The result: our customers will be able to put their trust in their data, unleashing their go-to-market teams to accurately engage buying committees every time.”

Continued Kopp, “We’re entering a marketing revolution.  A time when sales and marketing teams don’t have to worry about data and can dedicate their energy to create phenomenal experiences that turn into pipeline.  I have never been more excited about the future of marketing.”

“Since our early days as an MIT spinout, Zylotech has been focused on delivering the data and intelligence go-to-market teams can trust and take action on,” said Yadav.  “Upon meeting Terminus, it was obvious that we shared a common vision. We are proud to join Terminus and this incredible team to jointly improve the accuracy of B2B data.”

Terms of the deal were not disclosed, but Kopp described it as a “big deal” that is a “really, really important acquisition.”  The Indianapolis Business Journal said that Zylotech was its largest deal to date.  The transaction was financed with funds from a $90 February venture round.

Enterprise clients include Google, Palo Alto Networks, Cisco, Dell, and Rimini Street.

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