D&B Rev.Up ABX Launched (Part II)

D&B Rev.Up ABX supports four channels supported by Dun & Bradstreet’s Lattice CDP and Data Cloud.  Users may license one or multiple packages or an advanced package that supports all of the channels.

Continuation from yesterday’s blog.

With D&B Lattice at its core, Rev.Up ABX supports AI-driven models for defining ideal buyers and their individual and account-level buying journeys.  Marketers define the goals, segmentation, criteria, and historical period for the model (e.g., four quarters of historical records), and Lattice builds and scores across the segment.  These models assist with building targeted audiences of buyers ready to engage across various stages of their journey.

Once a model is built, marketers can create and activate campaigns across channels.  For example, an awareness campaign can be activated across paid social, Google ads, and Google search for either accounts or contacts.  Lattice manages scheduled audience updates so that marketers do not need to manually update the activated segment.

Likewise, lower scoring leads triggered by website visits can be nurtured in Marketo, while higher scoring visitors are routed to Outreach as sequences or tasks.

Company-level analytics show the engagement journey across stages, contacts engaged, engagement activity, pages visited, firmographics, intent signals, and SDR alerts.

The D&B Lattice Model Builder score and rates contacts by estimated lift

The suite is GDPR and CCPA compliant with opt-in/opt-out flags shared across activation channels.

D&B Rev.Up is supported by the D&B Data Cloud, which includes

  • 420 million global companies and 37 million corporate linkages
  • 220 million global contacts, of which 54 million are C-level.
  • Digital identities spanning over 4 billion IP addresses, 22 million URLs, and over 500M devices ids.
  • 17 million technology products used by 13 million companies.
  • 3,500 intent topics spanning 14 billion digital signals.
  • Third-party alternative data sets with pre-assigned D-U-N-S numbers to ensure proper matching.

Firmographics and Technographics are available for all offerings, with intent data available for all but the Web edition in the default package (it is available in the advanced).

Rev.Up ABX is data agnostic, allowing revenue operations teams to deploy third-party licensed data sets such as G2.

Rev.Up ABX supports lookalike modeling, while the other products support three lead scoring and three account scoring models.  Lookalike contacts may be sent to D&B Lattice, D&B Hoovers, or MAPs.

The D&B Rev.Up ABX Dashboard

Continue to Part III for a discussion of the Folloze partnership and product pricing.

Dun & Bradstreet Launches D&B Email IQ

Dun & Bradstreet recently launched D&B Email IQ, which “allows clients to get some free data from us — a number of free data contacts per month,” said CEO Anthony Jabbour. The service is an automated data exchange with email signature blocks mined in exchange for access to Dun & Bradstreet’s company and contact intelligence.

D&B Email IQ is an Outlook plug-in that displays company and contact intelligence, contact and prospect recommendations, and related companies. Firmographics include address, phone, social links, sizing data, ultimate parent, and D-U-N-S Numbers.

D&B Email IQ users that share signature blocks receive 50 free leads (e.g. additional contacts at a company) per month.  Users that only share emails receive ten emails per month.  There is also a ten lead bonus for referrals.

D&B Email IQ appears to be a tool for collecting email signature blocks similar to Zoominfo’s Community edition.  According to their FAQ, “Business contact data collected via D&B Email IQ may be incorporated into the Dun & Bradstreet Data Cloud and be used to enhance and improve our products by enabling businesses to manage their financial risks, protect against fraud and dishonesty, know who they are doing business with, meet their compliance and regulatory obligations and better understand organizations, industries and markets.  Where permitted under applicable law, this information may also be used for sales and marketing purposes.”

Unlike the Zoominfo Community Edition, the Dun & Bradstreet contacts are integrated into the Outlook workflow.

Dun & Bradstreet states that collected data includes emails, meeting invitations, and signature blocks, including “name, job title and department, company name, email address, telephone number, fax number, company address, corporate URL, and social networking URL.”

Dun & Bradstreet is being careful to comply with data privacy rules including GDPR, CCPA, and CASL.  The plug-in is blocked in Europe and they are careful not to collect data about EU citizens.  To ensure GDPR compliance, records with European emails, phones, or addresses are filtered out of the database so not available for sharing.  As GDPR is extra-territorial, it is critical that private data concerning EU citizens not be collected and shared without opted-in permission, even if all of the parties sharing, collecting, and using the data are outside of the EU.

To comply with CCPA, no California mobile numbers are collected.  To comply with the Canadian CASL regulations, no Canadian emails are collected.

D&B Email IQ users are likely to be small businesses and job seekers.  Larger firms are less likely to permit sharing of emails and signature blocks.  Small firms with fewer resources would be more willing to trade signature block intelligence for fifty leads per month.  Assuming a value of $1 per record for detailed contact profiles at small firms, the potential market value of the leads is over $500 per user.

D&B Connect Data Management Platform

Dun & Bradstreet launched D&B Connect, a self-service data management platform that “intuitively connects, manages and visualizes critical data across an organization using the Dun & Bradstreet Data Cloud.”  D&B Connect helps users benchmark, access, clean, enrich, and monitor their customer and contact data.

D&B Connect provides an “easy-to-use portal for managing sales and marketing data.”  The service enriches and unifies data for a “complete view of the customer.”  Along with Dun & Bradstreet firmographics, linkages, and contacts, D&B Connect enriches customer files with over 2,500 insights and supports custom data layouts.

D&B Connect builds on Dun & Bradstreet’s data management solutions for sales and marketing platforms and leverages Dun & Bradstreet’s global WorldBase file, D-U-N-S Numbers, and DUNSMatch capabilities.  These assets support identity resolution, including corporate linkages, to tie together account hierarchies, providing a unified customer view that spans regions, product lines, multiple company names, and enterprise software platforms.

D&B Connect acts as a centralized hub to manage and report on data quality in enterprise platforms, including CRMs, MAPs, ERPs, data lakes, and CDPs.  A machine learning engine normalizes input records, removing manual file preparation steps.

Users can set match quality rules and thresholds based on D&B Confidence Code, Match Grade String, and the number of match candidates to be returned.

Other features include embedded intelligence, “simplified workflows,” and “team-based controls and dashboards to improve collaboration across departments.”

D&B Connect can process millions of records “in a SOC 2 certified, CCPA, and GDPR-ready environment.”

“With D&B Connect, we put the power to manage data quality in the user’s hands, enabling our clients to reduce time spent on data management from weeks to hours,” said Michael Bird, President of Sales and Marketing Solutions at Dun & Bradstreet.  “We will continue to innovate across our sales and marketing portfolio to reduce MarTech complexity by integrating directly into the workflows of our clients so they can focus on growing their businesses.”

D&B Connect is supported by a team of 28 data advisors, each with at least ten years of experience.

In 2021, D&B Connect will be extended into finance and risk use cases.

Dun & Bradstreet has had a strong 2020 that included an IPO, the acquisitions of European partner Bisnode and firmographics vendor Orb Intelligence, and the launch of several products and services (COVID-19 Risk Data, Pipeline Risk Analysis, D&B ABM Platform, and D&B Analytics Studio).