Global Database Adds Sales Engagement

London-based Sales and Credit Intelligence vendor Global Database added Sales Engagement features to its service.  Sales reps can automate their outbound campaigns with sequences of emails, phone calls, and other tasks.  Other features include A/B testing and analytics.

CEO Nicolae Buldumac demoed the new service to GZ Consulting, which is generally available but undergoing a soft launch with a formal release in early Q1.

“We want our customers to succeed in their outreach campaigns,” explained Buldumac.  However, “having access to data is not enough.  You need to have the necessary tools that will save you time and make your campaigns more effective.”

The Sales Engagement Platform adds an activation platform for sales reps, allowing them to reach out to prospects in a structured manner.

“We already see a lot of positive responses from our existing customers that have started using the platform, and many new features will be released in the coming weeks.”  Among the pending features are a phone dialer, Chrome extension, and Global Academy, “a series with educational material, where we will communicate the best practices to set up your campaigns, with specific examples that are working for us.”

The new Sales Engagement Platform is included as a new module at no extra charge.  The platform supports email templates, sequences, and analytics, but a dialer will not be available until Q1.

Sales reps can select one or multiple contacts from the Prospector module and assign them to a sequence.  Global Database may be licensed regionally or globally, with pricing based on the selected region and number of users.

Sales Engagement Platform provides Send to CRM support for Salesforce and Microsoft Dynamics, with HubSpot planned; however, the service does not yet sync activities between the engagement service and CRMs.

Email templates support dynamic variables, signature blocks, and rich text.  Templates are shareable, so marketing or sales ops can create email messages and share them with the sales team.

Email reports track emails sent, replies received, tasks completed, and deliverability, helping reps and sales operations “make informed decisions on future campaigns.”  Email analytics include top engagement by title, industry, country, and employment levels.

Global Database Email Engagement Analytics

Other email features include out-of-office detection, unsubscribe support, and manual send.

Separately, Global Database announced a data request feature that lets sales reps request similar contacts.

“Once such a request has been received, our system will automatically search in multiple sources,” explained CEO Nicolae Buldumac.  “If there are limited results, this request will be passed to our in-house data enrichment team for manual review.”

Global Database supports Similar Contact prospecting. Global Database editors will research additional prospects if the returned set is small.

Global Database maintains a global collection of company, contact, credit, tenders, and filings data spanning:

  • 120 million companies
  • 118 million contacts
  • 6 million emails
  • 1.2 million direct dials
  • 20 million general numbers

Global Database contacts are GDPR compliant and employ a Legitimate Interest basis for data collection.  Global Database is registered with the UK Information Commissioner’s Office.

“The lawful basis that we rely on for processing personal information in our public records register is that the processing is necessary for our legitimate interests which are not outweighed by the rights and freedoms of the individual (Article 6(1)(f) of the UK GDPR),” explained Buldumac.  “Our legitimate interests include the fulfillment of our mission as set out above; namely, to increase and promote transparency of the corporate and business world, including the existence, ownership, activities, entities, and people connected with them, by maintaining our public register.”

Most Sales Engagement vendors do not own a database (the major exception is VanillaSoft which acquired AutoKlose), but several database vendors have added sales engagement capabilities to their platforms, including ZoomInfo, Cognism, and Data Axle Genie.  Adding sales engagement features is a logical market extension for B2B database companies as it provides workflow and activation tools for their data, increasing the value of the underlying database.

Global Database is profitable, and revenues are growing, but Buldumac chose not to disclose the firm’s growth rate.

Global Database

Global Database Build a List supports expanded growth, ownership, and industry variables.

UK-based Sales Intelligence vendor Global Database continues to expand its content and functionality.  Recent platform enhancements include expanded prospecting variables, industry coding, and list enrichment.

New screening variables include

  • Annual Growth: Turnover, Headcount, EBITDA, Net Profit, Liabilities, and Exports
  • Ownership: Parents, Number of subsidiaries, Foreign parent, Number of shareholders
  • Industry: European and North American industry codes, Industry Keywords

International SIC and NACE codes are available across the full company universe.  Global Database also implemented an NLP tool that crawls company websites and identifies keywords and business descriptions.  This descriptive content is then mapped to over 100,000 industry keywords.

“The SIC code is outdated when it comes to new industry verticals, such as Big Data or E-commerce, and if you are looking for such companies by SIC Code, they will be classified as: 63990 – Other information service activities n.e.c., explained CEO Nicolae Buldumac to GZ Consulting.

Global Database now supports company and contact list enrichment for Salesforce and MS Dynamics.  Users upload a list that is matched against its reference database and enriched with over 80 variables and match score confidence.  Matching employs registration numbers, corporate names, domains, phone, postal codes, etc. 

Global Database also provides an interactive report with match rates and segmentation.  Enrichment analytics include match rates, list averages, company status distribution, turnover distribution, top five companies, and pie charts for employment, years in business, and industry.  A location map is also displayed.

Other data tools include CRM maintenance, APIs, and web forms with auto-population.

The Global Database universe now spans 130 million companies and 118 million contacts:

Global Database Counts as of October 2021.

Most of its data is from trade registries, publicly available sources, an in-house data research team, and a few data vendor partnerships.  Direct emails are available for 17 million contacts and mobile numbers for 1.6 million.  If a contact does not have an email or phone number, Global Database integrates with two data vendors, where this information is requested via API in real-time.

Global Database continues to expand its universe of credit reports, with instant Business Credit Reports now available for 350 million companies.  If a country does not support instant reports, customers may request a new investigation from on-the-ground resources.  These reports are delivered within five to seven business days.

Credit reports are priced between £19 and £80, with the UK and Irish reports at the low end.  Most continental European credit reports are priced between £35 and £40.  North American reports are also priced at £40.

Global Database Employee tab.

Global Database Credit Reports

UK-based Sales and Risk Intelligence vendor Global Database is launching company credit checks for nineteen countries.  Credit data is gathered via APIs from leading regional European providers of company and credit data.

The new reports include credit scores and limits; payments and inquiries; mortgages, charges, and county court judgments; directors and shareholders; group structures; trading addresses; five-year financials; key performance indicators and ratios; credit score and limit histories; company identifiers (e.g. registration numbers, tax ids, tradestyles), year incorporated; auditor; and document filings.

US data includes UCC (liens), bankruptcies, and payment histories.

Coverage currently spans

  • Americas: The United States, Canada, Mexico, Brazil
  • Europe: The United Kingdom, Germany, France, Italy, Benelux, Ireland, and the Nordics
  • Asia: Japan, Thailand, Vietnam

Credit reports are available for all registered companies in the supported countries.  What’s more, coverage will grow rapidly with plans to support 120 countries by the end of the year with “instantly available credit reports.”

“By the end of Q1, we will have a credit report for every single country, including offline reports in areas where company information is much more difficult to get. Essentially, a client will make a fresh investigation request, and our partners will collect this information from on the ground sources.”

Global Database Managing Director Nicolae Buldumac

“We now offer a unified solution to our customers where they can identify their customers, get contact information for key executives, and run due diligence checks on new suppliers,” wrote Buldumac.  

Buldumac emphasized that the Global Database platform supports multiple global departments. “All this information is available in one single license, and this will save cost for many companies, as very often you need to pay a license for sales and marketing solution and another license for compliance.  Also, not many companies offer such information globally, and this is where we have a USP.”

During Q3, Global Database onboarded Amazon, Vodafone, WeWork, Dyson, and the Italian Trade Agency.  Global Database’s business has increased during the pandemic as firms look for more clients, require tools for assessing business risk, and source digital sales and marketing solutions in the absence of event marketing.

The credit risk solution will be offered both as a bundle with the existing sales and marketing platform and as a standalone product.  Pricing will depend on volume and countries, with discounts available for bundled subscriptions.

Global Database has sales and support offices in the UK and Moldova.

Global Database V2 Launched (Part II)

Yesterday I began my discussion of Global Database’s v2 sales and marketing intelligence solution.


Global Database supports a proprietary industry taxonomy along with country-specific SIC codes.  European NACE codes are on the roadmap.

Screening is straightforward with a broad set of selection criteria:

  • Companies: Employees, Trading Activity (Import/Export Flags), Activity Type (Distributor, Producer, Service Provider), Active Status, Incorporation Date Range, Legal Form
  • Executives: Seniority (7 levels), Department (29), Job Title
  • Industry: The Global Database industry taxonomy and 11 European industry codes, but no US SIC, NAICS, or NACE  
  • Location: Country, Region, City or State, ZIP
  • Financials: Turnover, Net Profit, Total Liabilities, Directors Remuneration, Profit per Employee, Exports, Currency
  • Digital Insights: Website Monthly Visits, Used Technologies (web-mined), Alexa Ranking
  • Advanced: Have Email Address, Have Telephone, Have Fax, Have URL, Have VAT, Have a Company Registration Number, Have Business Address, Have Lat/Long, Have Direct Email Address, Have Direct Dial, Contacts Recently Updated (this month, three months, six months)

The report list shows 50 companies at a time.  Users may download the list as a custom CSV file.  They also can quickly add, remove, or sort displayed columns.

As each variable is selected, Global Database automatically updates the company and contact counts.  Users may save both companies and search criteria.

Company lookups may be performed by company name, registration number, VAT Number, URL, and Phone Number.  Unfortunately, Tickers are not available, and companies are not sorted by size, making it challenging to locate the headquarters of large multi-nationals or global publics (quoted companies).  

Contacts may be looked up by name.

As a V1 UI release, there are some bugs.  For example, the Company Structure for multi-nationals with many subsidiaries appears without any viewable details unless the user realizes she can pinch and expand the display for a partial view of the tree.  The user can click on a node to view the name and ownership type, but other details are only visible by clicking through to the profile.  This display makes the ownership research process cumbersome and random.  Likewise, the officers’ view displays both active and resigned directors and corporate secretaries but does not display all active directors at the top of the report.

While it is easy to quibble with V1 UI issues, there are also some well-designed features.  The design has a mobile-ready layout with icons along the left-sidebar.  It also retains the most recent search criteria when the user clicks on the magnifying glass, search icon.  This feature allows the user to drill down to research specific companies without losing the search criteria or being forced to open multiple browser tabs.  Below the selection criteria are the most recently viewed companies.  

A tenders database search is a feature not generally available in sales intelligence services.

The option to request editorial research for accounts by function and role, with rapid turnaround, is a differentiator.

The new UI does not yet support Salesforce, but it is available on its legacy platform.  Salesforce integration is planned for Q3.  Other planned enhancements include credit reports for 40 countries and a News and Activity tab scheduled for Q4.

The service begins at £5,000 for a single-country, single-user license with the global edition priced at £30,000 for five users.  Additional seats are priced at £500.

Clients include Amazon, Uber, Getty Images, Leadfeeder, Telepass Italia, and The Economist. Buldumac indicated that business has increased during the pandemic as firms look for more clients, require tools for assessing business risk, and source digital sales and marketing solutions in the absence of event marketing.

Global Database V2 Launched

Global Database refreshed its sales and marketing intelligence platform with a new user interface, list upload enrichment, and financial-change triggers.  The mobile-ready design supports list building and export, peer lists, group structure (linkage) display, European registry data, and Companies House filings.

Other new features include the ability to

  • Export only certain data types
  • Pay directly online for users that have reached their download limits
  • Add multiple applications, such as sales and marketing, credit risk, and funding modules.

Global Database supports sales, marketing, credit risk, and onboarding use cases.  Data is gathered through licensing, mining, and editorial research.  An enrichment feature lets firms identify companies for which they require additional contacts by role and level.  The twenty-person research team then identifies the contacts.  Global Database has a one-hour turnaround on individual contact requests and a 24-hour turnaround for larger volume requests.

Global Database covers 70 million companies, 47 million of which are active.  Inactive companies are supported for compliance and data hygiene use cases.  44 million contacts are available, of which 10 million have emails, and 25 million have switchboard phones.  In the UK, both trading and registered addresses are provided.

All contacts are GDPR compliant based upon a “Legitimate Interest” basis for data collection.  Emails are verified every six months.  Global Database did not disclose their company data sources for publication, but the core European vendors are long-standing, well-respected sources of registry and credit data.

“Unlike other data providers, Global Database is focused on listing only official government data, that have a registration number and a company status (active or inactive).  This will give a complete overview of the addressable market that a company can target.  Very often, companies rely on LinkedIn and other data providers and, in return, they missed many opportunities.”

Global Database CEO Nicolae Buldumac

The database is weighted towards Europe, with 39 million active companies and 34 million employees.  Regional coverage is as follows:

RegionCompaniesContacts
Europe39 million34 million
North America (US/CAN)1.1 million4.8 million
Latin America3.2 million1.3 million
Caribbean19,00030,000
Asia (includes ANZ)1.5 million2.1 million
Middle East270,000640,000
Africa900,000900,000
Grand Totals47 million44 million
Global Database Counts by Region

Company profile depth varies by country, with European firms enjoying the most detail.  The overview page contains firmographics, contact information, a Google Map for the Registered Address, a multi-paragraph, mined business description, Turnover and Net Asset graphs (up to 20 years), five employees, summary web traffic and technologies, and the most recent company updates.

The Financials tab displays key values and ratios values, including mini-five year bar graphs for quickly assessing the data.  Reports include the P&L, Balance Sheet, Cashflow, Capital & Reserves, Miscellaneous Indicators, and KPIs and Ratios.  UK Registered filings are available as PDFs for the UK with image data for forty other countries in development.

The Credit tab provides risk analysts with overall credit risk, a recommended credit limit, mortgages, and county court judgments.

The Employees tab displays executives lists and directors’ profiles.  Users may export the executives list as a CSV file and perform social searches for LinkedIn, Twitter, and Facebook.

The Ownership tab provides shareholders, a graphical group structure, and the latest ownership activity.

The Location tab displays registered and trading addresses with Google maps.

The Competitors tab provides a peer list based upon the largest three peers by SIC code.  The list is exportable to CSV, and users may change the competitors.

The Digital Insights tab helps users research the company’s web presence and deployed web technologies.  Up to five years of website traffic are graphed.  Other content includes a six-month visitor count, Alexa Rank, SimilarWeb score, traffic sources (direct, organic, referral), top organic keywords, top referral partners, traffic by countries, web technologies in use, WHOIS website owner, and WHOIS server details.

Users may set up alerts for financial data changes (i.e. when a company reports a threshold percentage increase or decrease in revenue, number of employees, or EBITDA) as well as new filings and address, director, ownership, and group structure change.

The database supports a broad set of prospecting variables spanning firmographics, biographics, technographics, and financials.  Selects are displayed on the left, and results are dynamically updated as each variable is submitted.  Users can quickly update the results list layout by adding and removing, sorting, and filtering columns.  Results may be downloaded as a CSV file.  Salesforce uploads are targeted for the Q3 release.

Global Database supports a proprietary industry taxonomy along with country-specific SIC codes.  European NACE codes are on the roadmap.


Continue to Part II.