Revenue Intelligence vendor Clari announced Automatic Call Summaries to its Wingman Conversational Sales module. The new RevGPT functionality, powered by ChatGPT, supports call summaries, next steps, and suggested actions in Slack in a conversational format. Users can view the call or send follow-up emails from Slack.
Wingman already offers real-time cues and battle cards for overcoming objections during calls. Furthermore, it alerts managers to “high-impact coaching moments that define deal outcomes, like pricing hurdles, competitor mentions, and more.”
“Are you going to meet, beat, or miss on revenue? That’s the single most important question in business — and today’s introduction of RevGPT represents a quantum leap forward in helping companies get revenue answers. By training generative AI to harness the industry-leading store of conversational intelligence and historical revenue data contained in RevDB, we’re giving revenue teams the ability to identify sources of revenue leak and take corrective action at scale and with extraordinary speed. RevGPT will quickly become the indispensable guidance system that empowers every revenue-impacting employee to achieve more.”
Clari CEO Andy Byrne
By combining RevGPT and RevDB, Clari’s database of revenue under management, RevGPT will enjoy a feedback loop that continuously improves Clari’s recommendations. This “flywheel effect” will offer “better answers, better actions, better outcomes, and faster time to revenue.” Future functionality includes “recommended prompts for every revenue-critical team — sales, revenue operations, customer success, marketing, finance, and leadership — enabling even greater productivity gains and revenue outcomes.”
RevGPT will soon recommend and automatically assist with follow-up actions, including drafting emails, scheduling meetings, updating CRM systems, and revising forecasts.
Wingman supports the following integrations:
- Syncs with HubSpot, Salesforce, and Pipedrive
- Records, transcribes, analyzes/summarizes Teams, Zoom, and Google Meet
- Alerts via Slack and Teams. Alerts and guidance are also displayed in its desktop app.
“This is just the beginning of Clari’s RevGPT generative AI capabilities that are purpose-built to run revenue,” said the firm. “And we’re not stopping here. Soon you’ll be able to ask RevGPT to compose an email follow-up for you with just one click.”
Clari promises to address “revenue leaks,” including the difficulty of “combing through mountains of data buried in legacy systems — CRM software, spreadsheets, BI tools — to find, analyze, and take action on the information that can help them in revenue-critical moments.” By combining RevGPT and RevDB, Clari reduces “time to answers and action,” resulting in greater revenue precision and reduced time performing revenue-based search and analysis.
Last year, Clari identified $26 billion in annual revenue leakage across its 550 customers. Overall, the Boston Consulting Group estimates companies suffer $2 trillion in annual revenue leaks due to missed revenue capture, sales waste, and lost enterprise value.
Clari is offering thirty-day free trials to RevGPT, “ChatGPT’s cousin with a quota,” to revenue leaders. The functionality is live.
Wingman offers three packages: Growth ($60/user/month), Accelerator ($90/user/month), and Enterprise (starting at $110/user/month), with the firm planning on including RevGPT in the Accelerator and Enterprise editions.
Clari acquired Wingman and its conversational sales capabilities last June.
Resources:
- Clari
- Clari Website
- Wingman Product Page
- GZ Consulting