Revenue Grid Guided Selling (Part III)

Continued from Part II (or start at the beginning)…


Because Revenue Grid has a long history as an integration platform, it supports both cloud and on-premise implementations.  Financial Services firms, which have higher data protection requirements and have been slower to adopt cloud platforms, make up roughly 30% of its turnover.

The Revenue Grid service is available for $75 per user per month.  The firm offers volume and multi-year discounts.  The service was previously sold as three modules: Revenue Engage (Sales Engagement), Revenue Inbox (CRM synchronization), and Revenue Guide (Guided Selling), but Revenue Grid now bundles the three services into a unified Guides Selling platform.

Aragon Research, which focuses on Sales Enablement, labeled Revenue Grid one of its 2020 hot vendors in May:

“What makes Revenue Grid hot is the platform’s focus on revenue intelligence and leveraging statistical and AI insights to drive the consistency of each stage of the sales pipeline and its efficiency.  The platform has guided selling features that can suggest the next best step to a sales rep and alert the team to a misstep or a missed action. It also has sales coaching and team analytics to track individual performance.”

Jim Lundy, Aragon Research Lead Analyst, “Hot Vendors in Sales Enablement, 2020”

Aragon recommended Revenue Grid for enterprises looking for a “sales enablement platform with comprehensive, built-in AI functionality.”

Founded in 2005 as InvisibleCRM, the firm rebranded in 2020 to capture its broader product portfolio for sales teams, focusing on “customer engagement and actionable revenue intelligence.”

Revenue Grid is based in Mountain View, California, with offices in Atlanta, Washington, and Delaware. It’s engineering team and EMEA headquarters are located in Kyiv.

Revenue Grid has an eight-digit ARR and 65% year-over-year growth.  Customers include BASF, Volvo, Honeywell, Lufthansa, and Union Pacific.  It is self-funded, having received only a $1.5 million Series A in 2006.

Revenue Grid Guided Selling (Part II)

Continuing from Part I, a discussion of Revenue Grid and its approach to Guided Selling.


Revenue Grid looks to take the CRM system of record and supplement it with insights and actions that move deals forward.  Insights are both positive and negative.  Risk flags include “The decision-maker is not invited to the demo,” “Close data has been changed for the Nth time,” and “Pricing was discussed at the meeting, but no quote has been sent.” By delivering insights to sales reps and their managers, loose ends, which could result in deal losses or delays, are flagged.  Sales reps and managers can then act upon these insights.  Revenue Grid can also make suggestions based upon internal playbooks and best practices.

In short, AI, historical data, and real-time data are employed to build a set of insights and recommended actions.

Revenue Grid goes beyond engagement metrics at accounts. It delivers a broad set of insights that include competitor mentions, lack of recent decision-makers responses, meetings without agendas, quarterly and monthly trends, and team performance.  In January, sentiment analysis will be added to their insights.

An Opportunities view provides real-time pipeline visibility across all accounts.  Reps can quickly update any opportunity information with the updates synced with the CRM.  Sales reps and managers then have a single-pane of glass displaying current opportunities.  Managers are notified of deal size changes, close dates, and scores and can track activity flow.

The Opportunities view includes signals, next steps, last touch, and overview data, providing a quick synopsis of where each deal stands.

Conversational Intelligence records and transcribes voice and video calls, then indexes and analyzes meetings for insights.  Corporate email communications are also analyzed for insights.  Revenue teams and managers can review call transcripts and listen or view significant moments during the call, with summary topics and insights called out.  Conversational Intelligence is also available for coaching and onboarding sales reps.

Conversational Intelligence recordings and transcripts are saved to accounts and opportunities.

A meeting scheduler fronts Conversational Intelligence.  Reps can insert multiple time slots with clickable times in their emails or offer a calendaring link.  Events are automatically synced between Salesforce and Outlook or Gmail.  Other features include calendar delegation (i.e., setting up an admin or CSR to schedule meetings), recurring event scheduling, and group calendaring across the organization.

Salesforce email synching captures emails, scheduled meetings, contacts, tasks, and attachments.  Accounts, Contacts, Opportunities, and Custom Objects are available for syncing, and multiple records may be updated.  Salesforce admins can set up activity auto-log rules, triggering Salesforce processes.

Sales Coaching offers a team performance view that displays revenue booked by reps alongside leads processed and time spent on external meetings, inbound external meetings, and outbound emails.

A Forecasting report evaluates the target, best case, and committed revenue for the team with plan, commit, and open pipeline values for each rep.  Managers can also compare past periods to find trends and set triggers to send notifications when thresholds are exceeded.

An Activity view displays inbound and outbound communications from sales and marketing over time with adjustable time windows.  Unfortunately, the activity graph does not rescale, making it difficult to view activity over an extended period.

Revenue Grid also supports Relationship Intelligence, showing an Account relationship map and flagging individuals in the organization with established relationships for introductions or briefings.

Revenue Grid’s sales engagement features include multi-channel sequences, email templates, and email tracking.  Channels include email, phone, SMS, and LinkedIn.  Sequences may be managed directly from within Salesforce, Outlook, or Gmail.  All Revenue Grid capabilities are available in the native Salesforce mobile app, including email analytics, notifications, and sequences.

Admins can perform A/B testing of sequences.

Revenue Grid detects replies from one or multiple recipients, out of office notices, opt-outs, and bounces.  It then pauses or halts sequences automatically.  It even halts sequences if the recipient is mentioned in an email or meeting invitation.

An email sidebar displays Salesforce data directly within inboxes and suggests relevant, actionable Signals.


Continue to Part III.

Revenue Grid Guided Selling

Revenue Grid which describes itself as a Guided Selling vendor, offers a hybrid platform with sales engagement, revenue intelligence, relationship intelligence, meeting management, and conversation intelligence.  Unlike many startups in these spaces, Revenue Grid comes to market with fifteen years of experience building native platform integrations behind the firewall and in the cloud.  It then layers on top reports, analytics, and an Outlook/Gmail/LinkedIn sidebar for identifying opportunities at risk, next steps and missed actions, engagement scores, and pipeline analytics.

“Algorithmic guided selling leverages emerging AI technology and existing sales data to guide sellers through deals, automating manual sales actions while reducing the need for individual seller judgment in the sales process,” wrote Gartner.  Guided Selling is data and process-driven, with Next Best Action recommendations that make CRMs actionable.

Guided Selling intelligence is gathered from CRMs, emails, calendars, phone calls, and videos.  Engagement is measured across these channels and delivered as a set of insights and revenue signals that support Guided Selling.  Signals are Next Best Actions based upon AI recommendations and sales playbooks.  

Revenue Grid describes signals as “contextual, actionable notifications that tell your whole sales org what is going well or poorly throughout your whole sales process.”  Sales reps can act on recommendations by merely clicking on the signal.

These definitions can all get confusing, but the vision becomes clearer when skipping past the inputs and technology and merely considering which sales and management questions Revenue Grid looks to address.  Revenue Grid answers a host of sales rep questions, including

  • Which deals should I focus on today?
  • How likely am I to close the deal this month or quarter?
  • How can I improve my odds of winning this opportunity?
  • Which deals are at risk and why?  
  • Did I complete all of the post-deal activities discussed on the call?
  • Have I updated all my opportunities before tomorrow’s deal review?
  • How can I prepare for a meeting?
  • Does anybody at my firm have a relationship with key decision-makers?
  • How is engagement across the account?  Am I building relationships with the key stakeholders?

Likewise, managers can answer questions such as

  • Are sales reps focused on the right things?
  • Do sales reps know what to do next?
  • How can I guide reps in each deal?
  • Which deals are moving, stalled, or at risk?
  • Do my reps know what to say at meetings? Do our scripts work?
  • How do I know my coaching is effective?
  • Which committed deals are unlikely to close?
  • How do I improve our forecasts?

Part II discusses Revenue Grid’s feature set.

SalesHood Coaching Command Center

SalesHood Launches Coaching Command Center for Front-Line Managers to Scale Virtual Sales Coaching

Sales Enablement vendor SalesHood released Coaching Command Center, a set of templates, reports, and prompts to assist front-line managers in elevating the performance and win rates of their teams.  

“We’re excited to release more innovation for virtual sales coaching,” said SalesHood CEO Elay Cohen.  “We’re committed to helping front-line managers be better at developing their remote teams and boosting their win rates.”

In a call with GZ Consulting, Cohen emphasized that SalesHood focuses on productivity and outcomes for both sales reps and front-line managers, looking to raise the bar for all managers.  The new Command Center is a coaching dashboard that analyzes performance and what sales reps are doing.  It fosters managerial actions through celebrations, risk identification, and recommending Next Best Actions.  A meetings-in-a-box feature supports coaching huddles and hands-on training, with recorded calls as input, and coaching to-dos.

According to Cohen, “curated coaching can be prescriptive” and should be performance and data-driven.  It should also be scalable and repeatable, making it easy to schedule classes, coaching, and call reviews.  Templates facilitate discussion and coaching.  Open questions and training sessions are noted, and sales reps are notified if task assignments have not been addressed before the next one-on-one.

Along with templates, SalesHood provides a library of sales training tools, including battle cards, product playbooks, and win stories.  Video recording guidance helps non-training professionals (e.g., product managers, competitive analysts, sales operations) chunk content into modules and cover key topics.

New Command Center tools include programs and coaching activities, team leaderboards, curated team videos, prioritized coaching activities, and coaching templates.

The graphical program tracker displays a data-driven timeline with drill-down tasks, helping front-line managers view programs and coaching activities.  The program tracker assists with one-on-one coaching through automated activities, notifications, tips, and scorecards.  A notification flag appears in the right corner of the top banner, letting managers immediately access pending coaching activities.  For example, if there is a recorded pitch for review, the manager can review the video and offer feedback.

Team Leaderboards summarize team performance across engagement, completion, and performance metrics.

Team videos are submitted and reviewed by managers for comments and celebration.  Videos include pitches, demonstrations, presentation dry-runs, deal wins, and stories.

Prioritized coaching activities are delivered to front-line managers on desktop and mobile devices (iOS and Android native apps) with automated coaching activities for pitch practice, role-playing, quizzing, assessments, and story submissions by their team.

SalesHood is packaged with a set of customizable templates for deal reviews, one-on-ones, and even quarterly business reviews.  Templates are customizable to reflect the industry, markets, and sales strategies of firms.

“Right out of the box, SalesHood provides solutions for more structured, more efficient, and more lucrative sales team management,” claims the firm.

“Sales coaching creates space for collaborative skill and deal development conversations.  Effective sales coaches give sales professionals the responsibility of ownership and accountability for their deal strategies from planning to preparation to close…

No longer will you be in the dark on how your reps are pitching to customers or handling common objections. You’ll be in the know as to how and if they are onboarding effectively.  Are they retaining product knowledge?  Do they understand the crucial competitive plays?  Is their messaging creating interest?  Is it aligned with the corporate message?”

“SalesHood Sales Coaching Demonstration” video

Aragon Research predicted that by the end of 2021, 55% of enterprises will have deployed digital sales coaching and learning.

“High performing sales organizations are now making sales coaching and learning a daily habit,” says CEO of Aragon Research, Jim Lundy. “Top salespeople are constantly practicing, and the best managers conduct regular coaching.”  Despite the known correlation between coaching and performance, managers and their teams have been unable to embed this practice into their daily workflows.

Aragon Research placed SalesHood in its Leader quadrant for Sales Coaching and Learning (July 2020), scoring the highest on strategy, but below the other leaders on performance.  Aragon listed a broad set of SalesHood strengths, including sales coaching and learning, sales content management, and front-line manager enablement.  However, the firm noted that SalesHood lacks market awareness.

Seismic Acquires Grapevine6

Sales enablement and marketing orchestration platform Seismic acquired long-standing partner Grapevine6, a Toronto-based digital and social engagement platform.  Grapevine6 helps customer-facing professionals deliver “relevant content” from over 11,000 third-party publishers in six languages.  The Grapevine6 service, which is being re-launched as Seismic LiveSocial, improves sales engagement with customers and prospects through “meaningful, authentic online conversations” on social media platforms.  LiveSocial shifts social media communications from companies to trusted advisors, fostering social selling.

Grapevine6 will be integrated into Seismic and underpin the new Seismic LiveSocial service for sales and client-facing teams.  It will continue to be available as a freemium offering.

“LiveSocial will leverage the AI engine built by Grapevine6 to help sellers become trusted advisors by authentically engaging with their clients across the social media landscape,” said Seismic.  The combined service will help customer-facing professionals share “timely, reputable, and compliant content in their own voice” across LinkedIn, Twitter, and Facebook.

Users are fed a daily stream of tailored content “that best fits their interests and the needs of the markets they sell or serve.” Marketing content is included in the feed, and users can search their corporate content library.

“Each organization, and every individual seller, has a different perspective on the right balance of content,” Seismic stated in an email to GZ Consulting.  “Authenticity demands that there be no single correct approach.  Once the seller has connected their social profiles, Grapevine6’s AI platform intelligently serves up content that sellers can share on their social profiles based on an interest graph developed from previous activity and earned engagement.  Sellers can also calibrate their interest graph from within the platform.  Additionally, with the risk and compliance controls in place, sellers do not have to worry about vetting each and every post.  Content is already evaluated and approved based on hundreds of risk factors.”

Grapevine6 said that most employee advocacy programs fail because social content is focused on the individual and the company but lacks a broader perspective and “fresh, relevant content” that speaks to broader topics and industry issues.  Furthermore, the adoption rates are low because reps don’t know what’s in it for them.  By offering a steady stream of personalized content that can be quickly shared and monitored for compliance, LiveSocial mixes in a broad set of compliant content consistent with the brand while avoiding the problem of narcissistic messaging about the individual and the company.

“People engage with and do business with, people that they know, respect, and trust.  Leading firms now recognize that their brand lives at the edge of the organization.  It lives in the personal brand, the reputation, and the conversations of every client-facing employee.  It’s no longer enough to rely on centralized communication and advertising channels to get the word out about the great work your firm does.  Modern marketing success comes from empowering every employee to show up, speak up, nurture new and existing relationships, and spark conversations on social media.”

Grapevine6 FAQ

LiveSocial metrics include the ROI of a company’s social engagement strategy.  Other user and administrator metrics include activity, engagement, impact, top-performing assets, and top-performing topic areas.

“In today’s dynamic sales landscape, buyers increasingly want to hear from and connect with trusted individuals, not companies, on social media,” said Seismic CEO Doug Winter.  “Grapevine6 will be instrumental to providing additional customer value by combining Seismic’s industry-leading sales enablement platform and Grapevine6’s digital engagement platform, further empowering sales teams to educate and engage with buyers online — while simultaneously helping to build their personal brands in an authentic way.”

“Social media has cemented itself as a critical front line between organisations and their customers with IDC reporting that 75% of B2B buyers and 84% of C-level executives use social media to make purchasing decisions,” said Seismic Asia Pacific and Japan VP Richard Kulkarni.  “With the global pandemic as a catalyst, social selling skills, and digital eminence have become vital competencies for workforces.  Seismic LiveSocial not only empowers sales teams to engage clients more effectively on social media channels but also helps turn every employee into a brand ambassador, delivering a strong advantage in this new business reality.”


Continue to Part II.

Seismic Fall Release (Part II)

Sales Enablement Platform vendor Seismic included a set of new reports, dashboards, and alerts in its fall release. Seismic users may deploy pre-built dashboards or build custom reports and visualizations specific to their business requirements.  Other new tools include report auto-sharing and data change alerting.  [Part I covered Seismic’s approach to bottom of the funnel metrics.]

Seismic offers multiple levels of reporting:

  • Out-of-the-box reports and dashboards
  • Bespoke reports built from out-of-the-box reports
  • Business Intelligence (BI) integrations for Tableau, Domo, and other BI services
  • Snowflake Secure Data Sharing.  

Bespoke dashboards are available by persona and role.  Reporting supports KPI filters and widgets that let users drill down to answer specific questions.

Five role-based dashboards support content owners, CROs, CMOs, sales managers, and platform admins.  Seismic’s Content Analytics “now includes actionable, curated, out-of-the-box reports, and visualizations tailored to the distinct challenges of specific roles,” blogged Seismic Product Marketing Manager Elaine Stone.  There are no “superfluous metrics to distract you or slow you down; just the relevant reports and visualizations you need to understand what’s happening and take informed action, leverage your discipline’s best practices, and create your own custom reports to go deeper.”

“By merging your bottom-of-the-funnel data with other cross-functional data sets such as CRM, HR, and customer success, your go-to-market team will have a holistic, yet singular, source of truth to answer its most challenging business questions.  Armed with shared answers, you’ll be equipped to build executive alignment, boost confidence in the teams’ ability to hit numbers, and scale best practices that truly move the needle…Proof of their team’s impact on revenue becomes the Holy Grail—the key to justifying headcount and budget.”

Seismic Product Marketing Manager Elaine Stone

“With Seismic, we’ve been able to gain visibility into ‘dark data’ — all the data you usually can’t access and can’t analyze.  There’s no greater repository of dark data than around the use of content in sales and marketing.  We use Seismic to shine light on that data,” said Eric Duerr, Domo VP of Marketing.  “When we create content, we can look in Seismic to determine what’s being used by sales, and what’s working and what’s not with prospects and customers.  And we can ensure sellers are using the most effective content as possible to support the customer journey.”

Snowflake Secure Data Sharing is supported out-of-the-box, delivering “an extra layer of insights” and reducing the time spent on data prep tasks such as merging and loading data.  Snowflake improves “time to insights” with “ready-to-query” content data.

“Snowflake Secure Data Sharing enables frictionless, secure sharing of live data within an organization and between organizations, so users can unveil insights to help transform their sales process and deliver meaningful business value,” said Snowflake VP of Customer Product Strategy, Matt Glickman. “We’re excited for Seismic and their customers to leverage Snowflake for fast, easy, and secure access to their content analytics.”

Seismic also enhanced the integration with Percolate, its enterprise content marketing platform, allowing marketers to measure content performance across their sales and marketing channels.  Marketers can determine how sales reps are consuming and using Percolate content published in Seismic.

Improved analytics and reporting associate work to outcomes, optimize content and go-to-market strategies, drive data-driven decisions, identify what is and isn’t working, and quantify and communicate platform adoption and ROI.

Seismic grew 537% between 2016 and 2019 and placed 234th on the 2020 Deloitte Fast 500 Technology list.  With the Grapevine6 acquisition (covered tomorrow), the firm now has over 1000 employees across fourteen offices.  Its 600 enterprise clients include American Express, ADP, SunTrust, T-Mobile, and IBM.


Before I finished writing this post, Seismic acquired Grapevine6 and launched LiveSocial.

Seismic Fall Release

Sales Enablement and Account Orchestration vendor Seismic announced General Availability of its Q3 release with enhanced analytics, alerting, customization, and dashboards.  The release emphasizes improved recommendations and metrics for the bottom half of the funnel.  The fall release aims to improve reporting, alerting, content recommendations, attribution, and context-specific messaging.  

“Sales content performance data has become a critical source of buyer feedback,” said Seismic CEO Doug Winter. “Businesses are looking for ways to engage buyers through personalized, resonant messaging, but haven’t had the visibility into what content performs well and what doesn’t. Our improved analytics capabilities unite revenue teams, changing how deals are closed, how content is produced, and ultimately, how business is done.”

In an interview with GZ Consulting, VP of Product Marketing Jam Khan emphasized that sales and marketing professionals are becoming “increasingly data-driven,” but doing so across the full funnel.  The historical pattern of marketing identifying and nurturing leads before handing them off to sales no longer holds.  Instead, sales and marketing work in tandem, with sales taking broader ownership over email messaging and marketing looking to maintain conversations post-sale.

Top of the funnel marketing has a series of well-defined metrics, but lower down the funnel, analytics are murkier.  Sales and marketing struggle to determine which content is working, what the best-sellers are doing that differentiates them from their peers, which messages are most effective, and the coachable moments.  Reps also want assurances that they are using the most current and compelling content.

Sales Enablement platforms typically report on views and time spent with content but lack attribution that ties content to close.  Thus, content efficacy remains cloudy.  A 2019 Forrester study commissioned by Seismic found that 85% of “buyers will dismiss a seller in the first interaction if they don’t receive tailored information” but that 54% of organizations aren’t able to “effectively generate actionable insights from sales asset data.”  Thus, revenue teams need to understand better what buyers want and replicate best practices across the revenue organization.


Part II discusses Seismic Fall Release reporting enhancements.

RingDNA Releases Guided Selling

Sales Enablement vendor RingDNA released Guided Selling, a set of Next Best Actions (NBA) for sales reps.  Guided Selling advises sales reps on what to do, when to do it, whom to contact, and what messaging to employ.  Sales managers can create and deploy preferred playbooks to their salesforce, even without face-to-face training.  Both inbound and outbound selling plays are supported, helping “implement proven playbooks at scale.”

“When you know what winning deals look and sound like, you know exactly where to focus to improve outcomes,” said RingDNA CEO Howard Brown.  “Guided selling uses artificial intelligence to provide revenue teams with tools, insights, and next best actions necessary to win deals, grow accounts, maximize revenue.”

“It’s a fool’s errand to expect a 22-year-old sales development rep (SDR) fresh out of university to develop a consistent, scalable, repeatable prioritization, execution, and qualification process.  Be prescriptive in your expectations and methodical in the tools you arm your teams with…for the overwhelming majority of your team—who have never held full-time, quota-carrying roles and aren’t able to think strategically yet—you must be prescriptive.  You need to show them how to think strategically and tactically as they approach their daily work.”

TOPO analyst Phoebe Conybeare

Guided Selling is embedded into the Salesforce Sales Cloud and delivers prioritized actions for opportunities, contacts, and leads, helping reduce sales rep planning time.  The AI-powered task list recommends the tasks that will put sales reps on “the shortest path to revenue.”  The task list is dynamic, updating based upon prospect behavior.  Thus, priorities are reassessed based on prospect interaction with e-mails, web forms, multi-media, and social media.

Guided Selling includes a set of best-practices templates based upon billions of sales interactions monitored by RingDNA since its 2012 launch. Salesforce Dashboards help managers optimize cadences and messaging, allowing them to test and refine rep workflows.  Cadence activities across e-mail, phone, text, and social are synchronized with Salesforce.

Gartner stated that 51% of sales organizations have deployed or plan to deploy algorithmic-guided selling over the next five years.

“Intended to augment more traditional sales tools, such as sales playbooks, algorithmic-guided selling uses sales data to boost the seller’s ability to engage with prospects…Algorithmic-guided selling leverages artificial intelligence technology and existing sales data to guide sellers through deals, automating manual sales actions while reducing the need for individual seller judgment in the sales process.”

Tad Travis, Gartner VP of Research, “Algorithmic-Guided Selling to Have Significant Impact on Sales Productivity”

“In this new remote paradigm, companies are having to do more with less,” said Brown.  “Guided Selling is a total game-changer for sales teams, as it uses AI to focus reps on next best actions while empowering them to build stronger relationships and better solve customer problems.”

Guided Selling is Generally Available.

Seismic Interactive Content

Sales Enablement vendor Seismic released Interactive Content, a set of microapps and LiveContent presentations that lets remote sales reps “come close to mimicking an in-person environment, in which they are adapting to buyer reactions and feedback in near real-time.”  Interactive Content helps revenue organization deliver “immersive, engaging” digital experiences “with just a few clicks.”

A Tiled integration supports Seismic microapps that delivers “memorable evergreen content like digital brochures, pitch decks, 3D interactive visuals, and more.”

“Microapps unleash creative storytelling.  Organizations that deliver their messages in conversational, self-directed ways will win.  Those that don’t will be left behind,” said Tiled CEO Darrell Swain.  “Linear content will ultimately go the way of print.  We are moving into an experiential era that requires a new interactive content format that allows for the creation of rich, immersive experiences, without the need for code.”

Tiled microapps deliver “immersive experiences” with “evergreen content that captures buyers’ attention.”  The apps are interactive and drive engagement through stories “that resonate in a way buyers will remember.”

Seismic describes microapps as “a new content type that combines the interactivity of a mini-website or an app with the ease of document delivery.  Use cases include event invites, digital product brochures, buyer’s guides, and eBooks.

The microapp builder resides within Seismic’s Content Manager and supports drag n’ drop, interactive ‘tiles’ that deliver content as “scrollable image galleries and panes, in-line videos, quizzes, and more.”  The builder is a no-code service that supports adaptive display across mobile, desktop, and tablets.  Microapps may be reviewed and approved before publishing to targeted audiences.

While microapps support one-to-many interactive communications at the top of the funnel, LiveContent supports one-to-one, personalized communications at the bottom of the funnel.  LiveContent is built with familiar authoring tools that “easily transform traditional presentations into personalized, memorable, dynamic stories.”  Content is delivered in an “always-on” mode, as it is “intended to be.”

Seismic LiveContent converts standard presentations with embedded animations, transitions, videos, GIFs, and voiceovers “delivered remotely, exactly how a seller would deliver in person: in presentation mode.”  Seismic stores the original presentation file, allowing content creators to update LiveContent presentations based on page-by-page engagement analytics quickly.  The initial release supports Microsoft PowerPoint, but additional presentation formats will “follow soon.”

“Presentations are not intended to just be scrolled through,” said Seismic CEO Doug Winter.  “LiveContent allows a buyer to engage with a presentation remotely in a similar way that a seller would engage a buyer in person.  With our Summer 2020 release, we are bringing sales content to life.”

According to Seismic, interactive content is preferred to static material, with double the conversion rate of “passive” content.  91% of buyers prefer interactive/visual content and are twice as likely to share interactive content.  81% of marketers agree that interactive content grabs attention, and 45% believe that its effective for educating prospects (vs. 6% for static content).  88% contend that it is effective at differentiating the brand.

The CSO Insights 2019 Sales Enablement report found that 57.7% of buyers saw little difference between sellers with vendors blending together.  Only 31.9% of buyers felt that at least one vendor succeeded in differentiating itself.

Interactive content supports flexible navigation allowing reps to quickly transition to relevant use cases, products, or services during sales conversations.  “You can get a broad set of content—as large as any slide deck—and deep content that drills down into the details of your business solutions,” blogged Seismic Senior Content Manager Neicole Crepeau.  “But it doesn’t have to feel burdensome, and it can be easy to navigate in the middle of a meeting.”

Users can embed questionnaires, videos, assessments, and calculators.  They can let clients drive the discussion, “asking them to enter information or answer questions and choose what they want to know more about,” continued Crepeau.  “By flipping the conversation and putting the customer in the driver’s seat during a meeting, you ensure engagement and that you’re truly talking about topics that resonate with the prospect.”

“Buyer expectations are high, and if the content brands are serving them is not relevant or engaging, they will disregard it.  Today it’s not just about what you say; it’s also how you say it.  Content fatigue and information overload have become particularly pronounced in our new all-digital work environment.  Sellers and marketers are in need of content types that captivate their audiences and move them through the buyer journey faster.”

Seismic CEO Doug Winter

Interactive Content will be available as an add-on service.  Seismic does not disclose its pricing.

Seismic Partner Ecosystem

Sales Enablement vendor Seismic supports over one hundred technology vendor integrations.  Seismic claims to have the “sales enablement industry’s largest partner ecosystem,” with multiple CRM, MAP, and sales engagement partnerships.

“Seismic is purpose-built to work with any application to enhance customer experiences, increase platform engagement, and add value throughout a company’s sales and marketing technology stack,” stated the firm.

Seismic published the following list of significant integrations by category:

  • Customer Intelligence: Gong, Introhive
  • CRM: Salesforce, Microsoft Dynamics, SugarCRM, Oracle, Pegasystems
  • Sales Readiness: Lessonly, Brainshark, MindTickle, Allego
  • Sales Engagement: SalesLoft, Outreach, Salesvue
  • Productivity: Office 365, GSuite, Microsoft Teams, Slack
  • Business Intelligence: Snowflake, Domo, Clari, Sisense
  • Marketing: Oracle Eloqua, Adobe Marketo, Adobe Marketing Cloud

Seismic has also partnered with over twenty global consulting partners that “are helping customers drive more value from their sales enablement investment, as well as offering local language and in-country support.”

Seismic offers an enterprise-grade content management system which recommends the next-best action for content.  The platform employs analytics to recommend which content is most likely to resonate with a prospect based on buying stage, vertical, etc.


Seismic recently partnered with Industry intelligence vendor Vertical IQ.