InsideSales.com: Essentials for SMBs

InsideSales.com Notifications and Activity Tracking
InsideSales.com Notifications and Activity Tracking

InsideSales.com is now offering “InsideSales Essentials,” a cloud-based sales acceleration service for SMBs (I have generally classified companies like this as Account Based Sales Development [ABSD], but Sales Acceleration is also a descriptor used by vendors in this category).  The new offering supports email tracking and analytics, integrated dialer, email templates, call recording and monitoring, and automated voicemails.  The service also bundles in local call number display in the top twenty-five metro areas.  InsideSales claims that local number presentation improves contact rates by up to 38%.

“InsideSales has mastered sales across the enterprise, powering companies like Microsoft, ADP, and Groupon to increase revenue growth by up to 30 percent. With this new package, we’re taking what’s proven to work for some of the biggest brands and tailoring it for small business needs,” said Gabe Larsen, director of InsideSales.com Labs.  “Essentials gives small and medium-sized businesses the power to sell smarter and help expand their company through strategic sales plays.”

InsideSales Essentials begins at $5,000 for five seats.

“Our mission is to leverage big data and cloud capabilities to unlock human potential through predictive analytics and machine learning,” said InsideSales CEO Dave Elkington. “We are building an Amazon-style recommendation engine for business — a system capable of intelligently analyzing billions of data points in real-time and recommending the optimal next steps for almost any application or business process. This lays the groundwork for a future where predictive technology can be applied, not just to sales organizations but also to government, healthcare, retail and beyond.”

The firm was also just named to Forbes Cloud 100, placing it amongst the top private cloud companies in the world.

ABSD  / Sales Acceleration is a rapidly growing field as firms look to formalize ABM processes amongst their sales development teams.  I have seen such rapid growth amongst ABSD firms that I am including profiles of four ABSD vendors (QuotaFactory, KiteDesk, Outreach, and SalesLoft) in the next edition of my Field Guide to Sales Intelligence Vendors.  Inclusion is based upon the existence of a partner ecosystem which includes sales intelligence vendors.  Because InsideSales.com does not offer such an ecosystem, they did not make the cut.  However, the firm has seen rapid growth and would be considered amongst the leaders in this burgeoning field.

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