Compliance and social selling vendor Artesian Solutions announced its best quarter yet with Q1 (April – June) new business bookings up 290% year-over-year. The firm also posted a 95% retention rate and an average net promoter score of +50. The firm benefited from “strong growth” in its ENGAGE sales acceleration service and its ARCH compliance service released in June. ARCH moves onboarding processing to front-line relationship managers with credit risk monitoring and Know Your Customer data sources. ARCH is designed for banks and insurance companies and allows them to build compliance models which reflect institutional policies.
Artesian closed on a multi-year ARCH deal with Metro Bank along with several other financial institutions.
“We are off to an incredible start this year,” announced CEO Andrew Yates. “Our strong Q1 performance is a continuation of the momentum that began a decade ago when we launched the first iteration of our award-winning insight and intelligence platform. The growth in new business bookings and high retention rate of existing customers highlights the exceptional value Artesian brings to frontline teams, which was boosted further by the launch of ARCH, a revolution in front-line initial credit and risk decisioning. Building on these results we will continue to invest in both ENGAGE and ARCH and have some exciting new enhancements which will soon be announced, extending our product and feature set and the overall Artesian experience.”
Social selling platform Artesian ENGAGE is available for the UK and US markets. Along with company profiles, ENGAGE supports a broad set of high precision sales triggers and news stories. ENGAGE intelligence is available through Salesforce, Microsoft Dynamics, browsers, and the Ready mobile app for news alerts and meeting planning and notes. While Artesian continues to sign US clients, its strength is in the UK market.
ENGAGE news is English only gathered from global sites. News coverage is particularly strong for the US, UK, Canada, and Singapore.
“The entire B2B landscape is undergoing a massive shift, where, increasingly, the key point of differentiation between competing brands is how they sell, not what they sell,” said Director of Marketing Stuart Newton. “The companies that understand this and act quickly to change how they approach customer engagement will be the ones that reap the biggest rewards. Potential buyers are spending more and more time conducting research at arm’s length through digital channels and via word of mouth – front line teams have less time to create an impactful first-impression and when buyers do engage, they expect sellers to deliver value at every touchpoint instead of focusing on features and price alone.”