Operations vendor LeanData released LeanData Engagement, an analytics solution that works alongside its lead-to-account matching and automation tools. LeanData Engagement is available on the Salesforce AppExchange and associates sales and marketing engagement activity with relevant accounts. Engagement is tracked along the full account journey and identifies which individuals are engaged in each account along with the sales and marketing activities that drove engagement.
Lead engagement visualization tools identify which accounts have open opportunities and with which teams they are engaged. Sales Follow-Up Lists help reps understand which buying committee members are actively engaged.
A campaign engagement dashboard within the Salesforce Campaign object displays engagement activity, allowing marketers to evaluate campaign performance and decide if any adjustments are required.
LeanData Engagement “allows marketers to forge greater alignment with their sales organizations to improve campaign-conversion rates, accelerate pipeline growth, and maximize return from sales and marketing investments,” said the firm.
“Especially during times of economic uncertainly, it’s critically important to understand how your customers and prospects are engaging with your company,” said LeanData SVP of Product Hendrick Lee. “With LeanData Engagement, the interactions of every buyer are automatically connected to the right accounts in CRM, thus unlocking truly holistic account-based marketing analytics. Engagement is an important addition to LeanData’s revenue operations product family which exists to help companies unlock greater revenue growth, increase performance, and improve customer experience across the buyer journey.”
Kerry Washington, the Principal Analyst at SiriusDecisions, observed that one of the best opportunities for ABM improvement is identifying when multiple individuals at an account are demonstrating interest in a product or service. SiriusDecisions emphasizes the importance of understanding and penetrating buying committees, not merely individual decision-makers.
“Because more than 75 percent of B2B purchases are made by groups of people working together – not individuals – the best indicator of a true buying cycle is the engagement of multiple buying committee members,” said Cunningham. “In the past, identifying that engagement was difficult. However, modern solutions have emerged that allow B2B organizations selling to committees to more effectively take action on this vital intelligence and thus gain a strong competitive advantage.”
LeanData Engagement starts at $25,000 per year.