Infogroup launched InfoUSA Results, an SMB solution for website building. The package includes a custom website and landing page tied to online campaigns and a dedicated toll-free or local phone number. InfoUSA Results also supports site analytics, SEO optimization, Google Ads, local listings, and display ad remarketing. Customers can manage the site once it is built or let InfoUSA manage it.
“We designed InfoUSA Results so businesses can easily reach more customers online. We developed this product with the time-strapped business owner in mind. Imagine, as a business owner, you have a team working on your behalf, and new customer leads come right to you. In fact, it can be as simple as InfoUSA Results sending a text to a business owner alerting them that they have a new customer prospect who is interested in doing business with them. That is pretty slick.”
Mark Cullinane, President of Local Marketing Solutions at Infogroup.
InfoUSA Results designs websites that are mobile-ready and search engine optimized with metadata and structured markup. They are optimized for fast load times. Sitemaps are submitted to Google for speedier indexation via the Google Search Console. InfoUSA also distributes company data to hundreds of online directory listing platforms.
The service includes multi-channel lead tracking for calls, web forms, texts, and emails with analytics delivered via a dashboard. Voice, SMS text, and email responses are reported and logged. Calls are displayed on a geo map with length and quality.
Call management features include call recording, call whispering, and voicemail.
InfoUSA did not publish pricing but is offering a 30% discount for the next three months.
The first product announcement was around Site Analytics and improved web engagement metrics. The functionality is not a replacement for Google or Adobe Analytics but enables an understanding of account-level interactions across the company website. It also provides page-level intelligence concerning which pages matter the most, allowing marketers to promote and optimize high performing pages.
Site Analytics also helps uncover new audiences for sales and marketing outreach, such as verticals outside your current ICP. It can also be used for understanding which accounts are demonstrating interest in a new product launch for SDR outreach, optimizing content based upon key account viewing activity, and monitoring trends to determine campaign performance and the impact of various marketing activities.
Marketers may filter by page, URL keyword, account filters (industry, revenue, and employment), page performance, and audience. Marketers may also save filters and create new audiences based upon site traffic.
The second launch was Data Stream, which lets analysts push data from Demandbase into BI platforms for expanded account-level reporting. Data Stream is designed for firms that have already invested in data modeling and reporting and that have a data team or data analyst working with a BI or reporting platform. Demandbase data includes audience and account intelligence, campaign metrics, site analytics, and intent.
Daily, data is pushed into a data warehouse (e.g. Google Big Query, Amazon Redshift, Azure Synapse Analytics) or Cloud Storage (e.g. Google Cloud, Amazon S3, Azure Blog Storage). From there, customers can load the data into reporting tools such as Tableau, Domo, or Google Data Studio and combine account-level data with other data sources. This process provides an account-based lens to digital marketing alongside intent data and other corporate datasets.
Data Stream “helps you form a complete picture across your prospects and customers,” said VP of Marketing Phil Hollrah. “Being able to deliver this data in an automated fashion with no manual intervention needed is a huge benefit to our customers. You can set up your reports, you can auto-refresh this data daily, and then those reports are going to be up-to-date with the latest information.
The third release was Self-Serve Targeting for account-based advertising. Previously, this was only available as a managed service, but now marketers can set up campaigns and creative, then modify and optimize the campaigns. Self-Serve Targeting is supported by a five-step wizard that allows marketers to upload and change creative. Marketers set up campaigns with budget, geolocation, duration, and audience. And because it is self-serve, marketers can quickly adjust campaign budgets, scheduling, frequency, or creative, allowing them to make real-time changes.
The wizard provides a campaign forecast that estimates the max spend versus projected budget, estimated impressions against qualified accounts, and the likely reach across the targeted accounts.
Self-Serve Targeting supports multiple campaigns for different segments, whether performing 1-to-1 or 1-to-many advertising.
Site Analytics and Data Stream are generally available. Self-Serve Targeting is available as part of an early adopter program.
TechTarget, which gathers second-party, opted-in intent data, released IT Deal Alert Priority Engine Email Alerts. The overly wordy offering helps “enterprise technology sales teams quickly identify and take action on the best opportunities in their territory.”
TechTarget research found that firms that “target active prospects with timely, relevant outreach generate twice as many opportunities.” Active prospects are more likely to respond to sales rep outreach, accept meetings, attend meetings, and convert to opportunities (see TechTarget graphic on the bottom).
Engine Email Alerts are delivered weekly and customized for each recipient.
Alerts may be set up by sales rep territory or ABM account lists to
monitor “relevant buyer activity” at target accounts. Sales reps can then
click on the alerts to view account reports, contacts, and purchase intent
insights (e.g. buying stage, competitors under consideration, relevant topics).
TechTarget offers both first and second-party intent, so reps know about both technology research conducted on TechTarget’s 140 B2B Technology media sites and on their company’s website (first-party intent is supported via a KickFire OEM deal).
TechTarget Account profiles include detailed intent data, reps are better able
to qualify opportunities, tailor their message, and avoid landmines set by
potential competitors. Ideal Customer Profile Accounts are labeled,
helping reps prioritize key Accounts.
are busier than ever and can easily miss opportunities, especially if they
don’t have the right data in front of them,” said TechTarget SVP of Products
Andrew Briney. “Priority Engine Email Alerts deliver the best
opportunities in their territory directly to their inbox with all the
intelligence they need to close more deals faster.”
investor presentation in November, TechTarget laid out a series of future
enhancements including timeline views of territory activity, contact-centered
call lists, SFDC single sign-on, opportunity timelines, leveraging data on
customer website visitors, and individual-level qualification and ranking.
Several items, including alerts, territories, and Salesforce syncing,
have already been released.
will also be launching a Priority Engine Express service for SMBs and resellers
Zoominfo which launched its combined Zoominfo powered by DiscoverOrg platform in September, released Workflows, their “first data automation tool that streamlines sales and marketing activity and effectiveness by enabling customers to deliver the right message, at the right time, to the right audience.”
identify new and existing prospects based on real-time B2B intelligence.
The prospects are then deployed to automated sales and marketing
campaigns. Audience segmentation can be applied according to intent,
event, and news-based triggers including new technology installations, funding
rounds, product launches, first- and third-party web activity, spending
priorities, and other buying signals with additional company attributes.
One of the
triggers is visitor intelligence gathered from their recently launched
WebSights service. “Now, you can engage prospects from organizations
researching your site with direct-dial phone numbers and accurate email
addresses. What’s more, you can view your data and segment it according
to firmographic filters, for instance, enabling better, more personalized
support a set of sales engagement, CRM, and MAP platforms including Outreach,
SalesLoft, Salesforce, HubSpot, Eloqua, and Marketo. Sequences can drop
audiences into campaigns or kick off sales cadences. For example, a
trigger can be set up for specific events and filtered by firmographics,
technographics, biographics, or event-specific parameters such as Funding
“Integrations with popular sales and marketing applications give customers the opportunity to marry ongoing custom triggers with essential prospecting information from ZoomInfo and connect with potential buyers in a personalized, more efficient way.”
buyers demand a personalized experience,” said Zoominfo CEO Henry Schuck.
“Solely relying on standard and static company criteria to identify key
prospects restricts sales and marketing’s ability to meet those expectations,
especially when timing is so often the difference between a deal that is won or
lost. ZoomInfo Workflows solves this problem with features that capture
dynamic buying behavior across first- and third-party channels, as its
collected, along with hundreds of rules to automate as little or as much of the
go-to-market motion as they’d like.”
migrated 1,000 customers to its new platform.
Web content management vendor Episerver acquired web content personalization and analytics firm Idio. Episerver will now be able to predict the interests and intent of buyers and deliver “hyper-relevant” content. The combined company is able to deliver personalized content, product recommendations, product search, triggered emails and messages, and visitor intelligence. B2B solutions span manufacturing, wholesale and distribution, technology, information services, and financial services.
“At the end of the day, people realize every digital interaction is fueled by a business selling something to them whether the sale is via a shopping cart, a service or a subscription,” said Justin Anovick, chief product officer at Episerver. “Persuading people to act is not problematic if the business is providing something of value to them but most digital interactions are created for the masses and end up catering to no one.”
“Idio powers 1:1 digital experiences at global scale. This acquisition is the next part of our mission to help our enterprise clients serve their end customers with timely, relevant and cross-channel experiences. The combined organization, with Episerver’s deep content and commerce expertise and Idio’s predictive and analytical capabilities, make for an exciting future for customer-centric marketers.”
Idio CEO Edward Barrow.
will continue as a standalone product but will be “merged functionally” with
combined company, with the financial backing from Insight Partners, intends to
aggressively grow our deployment and success teams, as well as a significant
acceleration in product innovation to help marketers achieve greater value from
customer-centric marketing,” blogged Idio.
financial terms were disclosed as both companies are private.
Bombora announced the availability of a Growth package which provides a “concentrated” set of intent data for SMBs. Both first and third-party intent data are delivered through CRM, MAP, and CDPs including Salesforce, Marketo, HubSpot, LiveRamp, Oracle, Lattice Engines, Leadspace, and Everstring.
First-party intent data is derived from a firm’s own website. Bombora quietly acquired NetFactor for visitor intelligence and packages it alongside its third-party intent data from dozens of B2B media websites. Combined, first and third-party intelligence help identify which companies are actively in-market for solutions. Firms can opt to run campaigns which target high-intent companies (e.g. programmatic, email), or deem the leads marketing qualified and pass them to sales.
Growth provides an unlimited feed of high-intent companies spanning up to eighteen topics. Bombora identifies companies with a surge score of at least 70, which approximately represents the top 6% of companies with interest in a topic. As multiple topics are being measured, the feed covers approximately the top 25% of companies. Because Bombora compares surge scores against topical baselines, surge scores are normalized such that companies in industries related to a topic and very large companies do not dominate. Surge scores are updated weekly and available for 2.8 million company domains across 6,100 B2B topics.
package also includes dedicated support, visitor intelligence, browser access,
and integrations. Pricing begins at $17,500 plus integration fees.
“What’s happened over the last five or ten years is that the way companies buy products and services has changed pretty significantly” as buyers conduct a significant percentage of their research prior to raising their hand. “In the past, if you were going into a buying cycle, you’d just engage with the companies that you think you might ultimately work with; and those companies would be part of that process from the beginning. The promise of intent data is to tap into that part of the process which is no longer visible to a vendor during the prospect’s buying cycle.”
Bombora SVP of Data Sales Mike Burton
last 12 to 18 months, the market has figured out that this data is really
important, in terms of getting into sales cycles and driving pipeline,” continued
tracks first and third-party intent to the location level. Thus, there
are no issues with GDPR compliance or the collection of personally identifiable
Bombora identifies surging topics by location with topics often acting as proxies for personas. “If Boeing, in Texas, is in a big research surge on accounting software and budgeting software, there’s a really good chance that’s coming out of a finance department, or a finance persona, rather than H.R. or a sales department,” said Burton.
Data vendor Clearbit officially launched Clearbit X, their new marketing and sales “growth engine.” The new service provides digital marketing and demand generation functionality with first and third-party intent data enrichment. The Clearbit X platform consolidates data from CRM systems, activity data such as web events, visitor intelligence enriched with IP and domain information, and Clearbit’s third-party business data on companies and employees (e.g., company size, industry, contact information, etc.).
“Never before has a company created a growth suite built from the ground up to be data-first and focused on B2B buyers. And what’s more, X is the only platform to natively combine both data the customer owns with our popular Clearbit data. I’m looking forward to a future where marketing data is democratized, data-enabled, and smart. Clearbit X is a big step towards this future.”
Clearbit CEO Alex MacCaw.
include Facebook and Google targeting, Slack and email alerts highlighting
active opportunities based on intent, and Clearbit’s visitor intelligence which
matches visitor activity to account intelligence via IP addresses. Visitor
intelligence assists with dynamic chat and website personalization.
is positioning X as the “center of your data universe.“ According to the
firm, “The power supply of any great growth engine is real-time access to what
we call your entire dataverse – all your user data, activity data, and
enrichment data. Clearbit X brings all of that together in one place.”
able to layer Clearbit firmographic data onto our existing data in Salesforce
is really powerful,” said Yuri Daniels, director of performance marketing at
Zenefits. “X has helped ensure that we are targeting customers in our
ideal customer profile as well as being able to exclude people already inside
of our funnel to make new leads. We can target very specific lists on
Facebook with much more efficiency and LinkedIn-level specificity.”
is focused on onboarding their first twenty-five customers and will release
more product details towards the end of the year.
6Sense rolled out enhanced Sales Intelligence features to its ABM Orchestration platform. New features help track account engagement over time, visualize anonymous intent at key accounts, and display engagement status by personas. 6Sense also added ABM Alerts and updates to its reference company dataset.
According to 6Sense, “the Sales Intelligence enhancements change the way revenue generating teams create and drive pipeline with easy-to-consume insights designed to drive sales action in coordination with marketing.”
“ABM is not a marketing-only initiative – it is crucial that account managers, sales development reps and other members of the sales team are collaborating and aligned. Sharing critical target account insights such as recent topical interest and engagement history in a sales platform that the sales team is familiar with makes it easier for revenue teams to take action.”
Matt Senatore, Service Director of Account-Based Marketing, SiriusDecisions
6Sense Sales Intelligence is based upon CRM and marketing automation data, web engagement data, and 6sense’s anonymous intent data. Intelligence is displayed across three tabs:
Buying Stage, Top Branded and Generic Keywords, and Engagement Scores over
Map: Engagement levels by job and function with associated engagement
Insights: Firmographics, Technographics, Website Visitors by location, Top
pages viewed by account
ABM Alerts deliver weekly activity profiles on key accounts to sales reps. The email alerts include a spotlighted account “that has shown a significant volumeof relevant activity, making it especially interesting or urgent to act upon.” 6Sense spotlights firms that have not been recently contacted but are showing high-levels of engagement or intent.
The alert also provides up to five accounts which are newly engaged or reengaged, five accounts with multiple people engaging, and five accounts with declining engagement. ABM alerts provide direct links to account profiles in 6Sense and Salesforce.
ABM Alert account details include a summary of the top activities associated with that account over the past week, including keyword research, and web visits.
“This update was designed as a response to sales teams’ requests to be empowered with insight to prioritize their time better, make their outreach more relevant, and shed light on what their prospects really care about at any given time,” said VP of Product Amar Doshi. “For those who subscribe to the BANT qualification approach, getting an early advantage on learning about need and timing can make all the difference in deal outcomes.”
SalesLoft is quite pleased with its previously announced LinkedIn Sales Navigator partnership. SalesLoft VP of Product Strategy Sean Kester noted that SalesLoft “worked extremely closely with their team” and that SalesLoft has the highest widget use amongst all of LinkedIn’s SNAP partners. The Sales Navigator app supports real-time news, account information, introductions, ice breakers, connections, and recommended leads. LinkedIn intelligence is delivered within SalesLoft’s Persona and Company Smart Panels.
“Our organization and thousands of others like us depend on LinkedIn daily for prospecting, insights, social selling, and the tools to build real, authentic relationships with your prospects and customers,” said SalesLoft CEO Kyle Porter. “In many ways, SalesLoft’s technology has been built to be extremely complementary with that of LinkedIn.”
SalesLoft recently launched a meeting tool which integrates with Outlook and Gmail. The new service provides calendar links to customers and prospects so they can quickly book time on the rep’s calendar. Booked meetings are visible within both SalesLoft and Salesforce. A booked meeting can trigger automation rules such as changing a cadence stage, marking as success, or moving to a cadence such as setting follow up meetings or kicking off a meeting prep cadence.
Calendar settings include default meeting length, daily meeting windows, time zone, and standard message. Users may continue to use Calendly and Chili Piper for setting meetings.
Another new feature is live website tracking which captures who visited a corporate website and which pages were visited. Initially, the functionality is cookie based, but SalesLoft will support IP tracking in the future. Sales reps can use the tracking to leverage past activity (e.g. suggesting additional resources related to past research history) or calling prospects while they are live on a corporate site.
“Live Website Tracking brings a brand new prospect readiness cue to the surface by exposing live and historical website activity to SalesLoft. When you combine the unspoken signal of website activity with the more explicit signal of email interaction and direct response, you move closer than ever to understanding what the prospect needs and where they are in their buying journey.”
SalesWings is a Swiss lead website tracking and predictive lead scoring DaaS startup with a twist – it not only includes real-time website traffic details helping to define which leads are actively reviewing company content and which pages are of interest, but it also enriches lead and company profiles. SalesWings intelligence helps frame conversations by indicating which pages were visited, the recency of the views, and the frequency of views. For example, if a sales rep knows that the Salesforce AppExchange page was viewed, she can infer that the company either has SFDC or is considering it, then share related sales materials or case studies. SalesWings can be deployed within a day by upgrading existing email marketing tools.
“Our solution helps sales reps reduce lead qualification time by providing them with social insights into the nature of the leads’ interest based on their website activity, as well as enriched information about the lead’s profile and company key data. This leads to better collaboration between marketing and sales, faster response rates, and an increase in deal closing rates.”
CEO Philip Schweizer
SalesWings users may filter lists by leads flagged as favorites, leads at risk (inactive), or hot leads (as determined by SalesWings). Users can also filter for leads with to do items. SalesWings includes a gamification element which assigns points for followed up leads.
Lead Heat is behaviorally scored and does not yet account for lead fitness based upon firmographics. However, SalesWings is planning on rolling out real-time segmentation and a custom scoring system in Q1 which includes firmographic variables.
Contact intelligence includes job title, age location, place of work, social links (e.g. LinkedIn, Facebook, XING, Quora, Twitter), email, and Skype ID (if available). Company intelligence covers URL, address, phone, employee count, year founded, LinkedIn hyperlink, and Twitter handle. Because leads are enriched by SalesWings, web forms can be kept short, helping reduce form abandonment rates. Company and contact data is licensed from a credible vendor, but the firm does not publicly disclose the name.
Currently, the full URL of page views is displayed, which slows the sales rep and makes it more difficult to determine which pages have been viewed. However, the firm is working on an improved display of page titles in place of full URLs. Demandbase, which rolled out similar reporting to its clients this week, also displays URLs instead of page titles.
To prevent users from being overwhelmed by notifications, only one alert is delivered per day for followed contacts. Interestingly, the firm suggests following leads only during the early stage of a deal. Once an opportunity is moving forward, email and site visit notifications are less valuable so can be turned off. However, if a lead is viewed as hot, notifications will be delivered even if the lead is no longer marked as a favorite.
“Think of SalesWings as a fully automated sales support assistant to get the sales timing right. We see many of our clients who don’t log in very often into SalesWings because they’re too busy doing other things,” said Schweizer. “That’s why we setup a notification engine which actually smartly distributes the notification to the right salesperson.”
SalesWings is gaining market traction with 1,000 clients at the end of 2017, a ten-fold increase over the year. 50% of their customer base is in Europe, 30% in North America, and 20% in other territories, with particular strength in Australia.
The Growth edition is priced at $99 per month and supports up to five users with web lead tracking, lead scoring, form tracking, and optional contact data enrichment. The Growth Edition also supports Gmail, Outlook, Zapier, PipeDrive, and Slack Connectors. Additional users are priced at $19 per seat per month.
The Accelerate edition adds API Access and the Salesforce connector for $149 per month for up to five users. Additional users are priced at $29 per seat.
The Enterprise edition is priced at $499 per month and includes Marketing Cloud and Eloqua integrations, premium training, and a dedicated server option. Enterprise is aimed at firms with at least 30,000 monthly site visits.
Contracts are for six or twelve months and include onboarding and support. The firm offers a 14-day free trial and 50 free credits for enriched contact data. Contact credits are purchased in bulk; Admins can purchase 50, 250, 500, 1000, 2500 or 5000 credits. The most popular bulk purchase is 1000 credits for $99 (9.9¢ per record). At 5,000 credits, the price drops to $219 (4.38¢ per record). An auto-renew option allows for automated purchasing of additional credits.
Update (December) As with all DaaS vendors, pricing evolves over time. While the described bundles are still available, the pricing has changed and SalesWings no longer posts its prices online.
“SalesWings offers flexible pricing plans based on the companies size, integration needs and feature requirements,” said Schweizer.
SalesWings targets SMBs with 10 to 100 employees in the SaaS and Technology industries, Digital Marketing Agencies, Finance, Insurance, Pharmaceutical, and Manufacturing sectors. While SalesWings can be used for high-value consumer products and services, they view their sweet spot as B2B. Typical buyers include the heads of sales and marketing, startup founders, Salesforce consultants and admins, and email marketers.
SalesWings automatically assigns leads to reps who send a tracked email. Reps can also claim them from a general pool of unassigned leads simply by clicking on the “not yet assigned” icon. For companies using the Salesforce or Pipedrive CRM integrations, lead or contact ownership is automatically synchronized. The manual assignment process seems dicey as it is based upon a first-claimed basis instead of territory definitions. A better method would be to support automated lead assignments based upon territory (industry, geographic, size) and named account definitions, a feature which is on SalesWings’ roadmap.
Leads are created when a sales rep sends a tracked email or traffic is driven to the site via marketing (for instance filling in a web form), but there are no tools for targeting prospects. Nevertheless, the tracking of web traffic and marketing messages combined with lead enrichment is a compelling combination for identifying and scoring the most sales-ready leads. These are features not generally available to SMBs.