Ringlead was a pioneer in the B2B DaaS space and continues to support batch and on-demand company and contact intelligence. They began building matching algorithms for duplicate cleansing and prevention in 2004 and joined Salesforce’s AppExchange as an early partner. RingLead’s algorithms are used to connect third-party databases for data appends. The firm now provides a broad set of B2B DaaS hygiene and enrichment services including data cleansing, standardization, normalization, de-duping, segmentation, routing, and appending services. Users can upload lists to their cloud service or perform ongoing updates to enterprise software platforms.
Prior to enriching records, RingLead performs a set of validation and standardization steps which both enhance the data and improve match rates. Names and addresses are standardized, emails are validated, and customer-specific mapping logic such as revenue bands and industry sectors are applied.
Sales Ops and Marketing also have control over duplicate matching logic and data consolidation rules. Field-level rules help determine which fields are retained when records are merged or whether fields should be concatenated. When records are enriched, admins can set fields to always be overlaid or enriched only when null. Over 100 company and contact fields are supported.
In Salesforce, duplicate logic is employed during record creation and as a batch process. RingLead supports Account, Contact, Lead, and Custom record data enrichment and I-frame display.
When routing leads, sales operations can distribute by name, industry, geographic territory, size, or other field-based logic. Leads are assigned to current account owners. If a lead is new and does not match any pre-defined assignment rules, round-robin assignment is employed.
RingLead offers both its own master database of companies and contacts and API access to data from other B2B and B2C vendors with admin-defined waterfall rules. Cascade selection provides a broader set of fields as well as secondary and tertiary vendors which can be called if the primary is unable to enrich a record. Third-party records are standardized so that data is normalized and displayed consistently across all record sources. Custom segmentation rules are also employed and duplicate prevention logic is applied across all of the vendors. Marketing can even prospect against multiple vendors in RingLead with records de-duped and standardized.
RingLead is shifting its focus from being a data vendor to facilitating a data ecosystem. “There is no company that should use a single data provider,” said RingLead Chief Product Officer John Kosturos. “We are giving customers the ability to get the best data all the time.”
Data partners include
- Company – Owler, DatabaseUSA, LexisNexis, NetWise, KickFire, and Dun & Bradstreet resellers
- Contact – Google, Bing, FullContact, NetWise, PIPL, StatSocial, Informatica, Oceanos (TechTarget), and Clearbit
- Technographics – HG Insights and Clearbit
A customer may have a license with a data vendor, but choose to pull the data through RingLead enrichment or prospecting. Customers pay the data vendor for the data license and are charged only for API calls by RingLead. Cleanse and Enrich have volume-based pricing based on the number of supported records.
Pricing begins at $2,000 per month, “far less than it would cost to hire a person to try to manage these processes manually,” said Kosturos.
While the core functionality is designed for marketing and sales operations, the DMS Capture Chrome extension (see image on right) allows sales reps to conduct real-time company and contact research from LinkedIn, LinkedIn Sales Navigator, Google, or company pages. Capture sends records to over twenty platforms including CRM and Sales Engagement vendors. Standardized records can be sent to Salesforce as Accounts, Contacts, or Leads. Duplicate records are flagged. Over 75 standardized fields are available including emails, direct dials, LinkedIn hyperlinks, Twitter handles, firmographics, and technographics. When performed against Google search results, LinkedIn lists, or Executive Pages, a list of matched contact profiles is displayed and may be uploaded selectively or in bulk.
Customers include CA Technologies, HP, Uber, Capital One, BNY Mellon, and the New York Stock Exchange.