Seismic announced enhancements to its recently launched Aura AI platform. Aura provides sales reps with “intelligent recommendations on how to effectively engage with buyers, advance deals, and uncover new opportunities.”
Aura AI is a personal assistant for sales reps delivered via a Chrome extension. It suggests “personalized, relevant content recommendations” using data from similar customers and prospects. This content can then be forwarded to customers and prospects or posted on social sites as a LiveSend Link that supports full tracking and analytics.
Aura also displays customer engagement history and engagement between the customer and colleagues.
“Artificial intelligence isn’t just about making sellers more productive, which is important. It’s also about helping buyers solve their problems by connecting them with the right content,” blogged Seismic Senior Content Strategist Tony Smith.
Seismic also released CRM SmartPlays within Salesforce. The new feature “removes the burden of identifying the best sales plays” and suggests higher-performing content and context. “The modern salesperson is constantly pulled in multiple directions, leading to information overload and decision fatigue on what to do next. Aura’s content recommendations act as the seller’s sidekick, helping them eliminate the noise and avoid missing the next important engagement moment,” said Seismic CEO Doug Winter. “Our approach to AI combines the best of human and artificial intelligence to give sellers a competitive edge and more time back in their day to engage with buyers. I can’t wait for more Seismic customers to see what Aura will do for them.”