Artesian Solutions CEO Andrew Yates published a year-in-review blog and a preview of their upcoming Artesian Risk and Compliance Hub (ARCH). The new ARCH capabilities will extend their social selling platform into Know Your Client (KYC) reviews at UK banks. ARCH is in early testing.
ARCH leverages Artesian capabilities around interpreting structured and unstructured data ”to create useful flags and to drive appropriate actions.” Artesian already is on the desktop of relationship managers (RMs) at most of the major UK banks. “This puts us in a unique position to make insights regarding financial and KYC risks available to the front-line as a pre-screen, to ensure that corporate banking relationships begin with an appropriate understanding of risk.”
Arch supports an automated audit trail and storage of evidence. Early tests found ARCH to be “100% accurate in reflecting policy in pre-screening.” Arch also reduced the time spent in gathering risk assessment data by 90% and identified 14% more risk issues compared with manual processing.
By providing a pre-screen at the front-end of client discussions, RMs can focus on new clients that will pass muster during the onboarding review process. This process makes both relationship managers and compliance professionals more effective. RMs will no longer be spending time with prospective clients that won’t pass compliance review while compliance professionals can focus their attention on more complex reviews which require their skill and expertise.
“ARCH gives companies control of a sophisticated decision engine to enable data being accessed to have rules applied and flags created. It means that Relationship Managers can see a summarised view of what their central risk teams assessment of a potential client would be, before spending time and money engaging with them. The automation aspect of this is fundamental as it brings efficiency, consistency and control to the areas it transforms.
But more than that, it places compliance at the heart of the business – front of mind for every member of staff, informing every decision, instructing every interaction and shaping every relationship from pre-screens for new customer prospecting through to long-standing client development.”Artesian CEO Andrew Yates
Yates cited McKinsey research which notes that the risk function at financial institutions is being transformed “with the detection, assessment, and mitigation of risk” being transferred to all employees by 2025.
Risk and Compliance tools are a greater focus amongst European sales intelligence firms due to the availability of private company registry data. While US private companies provide only minimalist filings with Secretaries of State offices (with a few exceptions in insurance, banking, and nonprofits), UK company registration data includes directors, shareholders, and financials. Other UK compliance data includes sanctions lists, Politically Exposed Persons (global government officials and relatives), disqualified directors, gazettes (shuttered business and those in receivership), and traditional credit reports. Vendors such as Artesian, DueDil, and Bureau van Dijk have recently emphasized compliance and risk tool development over sales intelligence offerings.
Artesian reached 30,000 users in 2018 with their user base tracking over 800,000 companies. According to Yates, Artesian customers “have received 12.5 million actionable insights, 2.5m unique computational matches each week, automated the equivalent of 2 trillion Google searches per week (13bn per hour), and have made 523,813 useful connections using Artesian data.”
Artesian staff provided over 350 training sessions, webinars, and workshops to more than 3,000 users in 2018. Artesian Academy delivered an additional 1,200 multi-media tutorials, certification modules, role-based tips, and social media best practices overviews.