A new data marketplace, called Mmojo, was launched late last month. The service provides cloud based prospecting, hygiene, segmentation analysis, look-a-likes, and data enrichment for B2B marketers. CEO Hank Weghorst sees the SMB market as Mmojo’s sweet spot. Mmojo describes itself as “the B2B data marketing data everything application.”
“Excellence in B2B Marketing depends on data, particularly in today’s world where data is everywhere,” explains the firm on its website. “The problem is you have to do all the work: find the data, license the data, cross-reference the data, analyze the data, and maintain the data. Your Marketing Automation and CRM systems are not designed to do this. In fact, they REQUIRE data to feed them and make them effective. What if you had an easy-to-use system that did all that work for you? Mmojo does all of this for your existing data and for new data to drive your marketing programs.”
The Mmojo database spans 20 million US companies and 80 million contacts with plans to add international data in 2019. Contacts include titles, job functions, emails, direct dial phones, and social handles. Company intelligence includes firmographics, Aberdeen technographics (premium dataset), M&A heat scores, and public company financials and ratios.
“It’s been proven that the use of high-quality data will drive better marketing results. We built Mmojo with the sole purpose of providing simple and affordable access to this valuable data commodity,” commented Weghorst. “This approach, executed using our partner relationships and most importantly our state of the art technology, has enabled us to change the game.”
Data matching is performed against company, domain, phone, IP address, email, and additional variables as selected by the Mmojo AI match logic. Matching is done automatically so users do not need to create a field mapping table between Mmojo and their source file; however, users can remap fields if Mmojo selected the wrong field or there are multiple similar columns (e.g. shipping and billing addresses). The match results list includes the match score and Mmojo ExC company identifier. Users can click on a match score to see additional details about the match. They can also quickly modify the match threshold and see how many records meet the adjusted threshold level.
Once a list is matched, the user can click on the List Analytics tab and view segmentation (state, revenue, employees, top industries) along with match analytics. The “Sky Profile,” a trademarked feature, represents the “absolute centroid” of the list by revenue, employees, and industry. The Sky Profile should be viewed as a typical record.
A List Details tab shows the field fill rates of the original file and the matched Mmojo field.
Conversational marketing vendor Drift released Drift Intel, a real-time enrichment service which maps anonymous leads to accounts using IP addresses. The firm calls their Clearbit-powered account intelligence “x-ray vision for qualified leads.” Clearbit firmographics drive the messaging flow, sales conversations, and lead routing; thus, prospect interactions are personalized to the account and directed to the proper sales rep or team.
Account matching is global, with a 40% to 60% IP-to-account match rate. If the bot acquires an email address, then contact intelligence is also provided from Clearbit.
“In the old days, forms were the only way to get the info you need to qualify visitors,” states the firm. “With Drift Intel, you’ll get a full company profile in Drift the moment they land on your site. That means you’ll know the visitor on your pricing page isn’t just a random person—it’s someone at a software company in NYC with 500 employees and $25-50m in annual revenue.”
Furthermore, because the intelligence is provided in real-time, leads can be properly routed to sales reps by account, region, size, etc. If the account owner is not available, the AI chatbot automatically sets up an appointment for the rep. The chatbot also personalizes the message based upon the account intelligence.
“The last decade in B2B sales and marketing was all about the business following up later. But today, B2B sales and marketing have to be about now. The internet has changed everything and put customers in control of the buying process, not the business. As a result, people won’t put up with waiting days and weeks to get a response — they want answers now.”
Drift CEO David Cancel
Drift Customer Marketing Team Lead Chris Handy blogged about the cost and foolishness of investing in inbound marketing and then making prospects wait for marketing tools or sales reps. “We asked them for information before we’d let them send us a simple question about our product. We lost what might have been our best accounts—sometimes by making them wait days or weeks for someone to follow up—even when they were ready to buy right then. This wasn’t the way we liked to buy. We had to change the way we sold to match the way we bought.”
Drift’s goal is to “remove friction,” shorten the sales cycle, and connect businesses with their customers at peak interest.
In a quick test of the bot on the Drift website, it accurately identified my company name and location, but lacked industry and sizing data. As I am a one-person company, the lack of richer firmographics is common. I was quickly chatting with a sales rep and she offered three days for a product demo within the chatbot (see image on top).
Drift Intel is available as part of their Company ($1,500 / month) and Enterprise (starting at $5,000 / month) plans. Unlimited company matches are supported.
Several sales and marketing intelligence firms made the 2018 Inc. 5000 list including DiscoverOrg, Zoominfo, and FullContact. Signaling difficulties in the predictive analytics space, no firms from that category made the Inc. 5000 list.
Inc. magazine lists the top 5,000 US firms based upon three-year revenue growth rates. Eligible firms must have at least $100,000 in 2014 revenue and $2 million by 2017.
Zoominfo made the list for the fourth consecutive year, with revenue reaching $59.4 million and a three-year CAGR of 45%. Zoominfo grew its headcount by 50% between July 2017 and July 2018 and raised its customer base to 8,000 enterprise customers.
“The Inc. 5000 is the measuring stick for successful, high-growth, private companies,” said new Zoominfo CEO Derek Schoettle. “Since joining ZoomInfo earlier this summer, I’ve seen the tech innovation and the business demand for trustworthy customer data that makes me confident that ZoomInfo will continue to make this prestigious list for years to come.”
Zoominfo added over 100 staff and 2,000 customers in the past year. At their June Growth Acceleration Summit, VP of Corporate Development Phil Garlick attributed the firm’s success to hard work, teamwork, sweat, and tears.
SalesLoft made the list for the first time as the firm caught fire after launching their sales engagement platform a few years ago. Revenue grew at a 77% three-year CAGR to $13 million in 2017. SalesLoft also placed seventh on the most recent North American Deloitte Fast 500. The Atlanta-based firm recently acquired NoteNinja to integrate its meeting intelligence software into the broader set of SalesLoft sales engagement capabilities.
CEO Kyle Porter is “excited” to “empower” his customers in delivering “a better sales experience. Buyers around the world are recognizing the differentiated benefits of purchasing products and solutions from sellers who use SalesLoft.”
Other first-timers were identity resolution vendor FullContact (76% three-year CAGR to $14.0 million) and data hygiene and enrichment vendor Stirista (23% three-year CAGR to 5.0 million).
“Marketers, product professionals, and data analysts have had a lot of success using FullContact to enrich the data that exists in their CRM, marketing automation, and other databases,” said Scott Axcell, VP of Marketing at FullContact. “From audience insights to customer care, there is no shortage of use cases for accurate, enriched customer data.”
FullContact acquired Mattermark and its company and event database last December to complement the FullContact people dataset.
While Madison Logic once again made the list, their growth stalled with revenue declining $200,000 last year to $54.2 million. Their three-year CAGR was 27%.
“We achieved this honor through the strength of our team and success of our customers. Our platform, ActivateABM, helps the most innovative global companies accelerate growth by converting top prospects into customers. By integrating directly into the martech stack, we can deliver solutions that are simple, strategic and entirely ROI-focused,” said Tom O’Regan, Madison Logic’s CEO. “We are thrilled to be recognized for the sixth time and proud of the momentum we’ve achieved on our mission to make the B2B marketer the driving force for growth and change in the enterprise.”
CreditSafe USA made the list for the second time, growing revenue to $13.3 million last year with a three-year CAGR of 52%. However, most of the growth was in the first two years with 2017 revenue only growing $500,000. The firm has over 100,000 subscription customers, 10,000 in the United States.
“Our team is extremely humbled to be included in such an elite group of high-growth companies,” said Matthew Debbage, CEO of Creditsafe USA and Asia. “When we established here six years ago, there was one large entrenched player in the business credit space in the US, so we felt our success was far from a sure thing. This recognition really helps put our hard work into perspective.”
“Being the younger, more nimble and tech-friendly player in the space has given many advantages as we strive to provide exceptional value to our customers,” continued Debbage. “We know that if are going to disrupt the industry, then we’d need to out-hustle our competition each and every day and really want to thank all those customers who’ve taken a chance on us.”
CreditSafe primarily provides credit data in the US, although they did enter the US and UK sales intelligence market a few years ago with Sales Joe. CreditSafe financials and filings are at the core of several European product lines including DueDil.
CreditSafe maintains offices in eight European countries, Japan, and the United States. The company serves the credit, collections, sales, marketing, and compliance functions.
Private company profiler Pitchbook is no longer eligible for the list as they were acquired by Morningstar, but the firm disclosed a 60% CAGR since 2009. They have grown their user base from 11,000 to 18,000 since the end of 2017. Since the beginning of the year, Pitchbook has grown from “just over” 600 employees to 908.
Finally, Pure Incubation made the list for the fifth year in a row posting a 43% three-year CAGR on $20 million in revenue. The Massachusetts demand generation firm offers data and marketing services for the medical and technology sectors. Products include PureB2B (Content Syndication and Intent Marketing), PureMed (Healthcare Providers and Facilities Database), ProspectOne (B2B Intelligence and Data Services), and Demand Science (Philippines-based Back Office Marketing, HR, Seles Development and Engineering Services).
Pure Incubation’s consistent growth “is another testament that we are building a strategically relevant and innovative company in the demand generation space,” said Chairman Barry Harrigan. “Pure Incubation’s continued placement on the list is not something we take for granted and we are going to keep pushing to appear again in 2019.”
Tucked into the tail end of TechTarget’s earnings release last week was notice that they had acquired Oceanos Marketing, a contact data management company. Both firms are based in the Boston suburbs. Oceanos brings “data quality and data management expertise that will help us improve our offerings and deliver better results to our customers.”
Oceanos began as a list broker in 2002, but has since evolved into a B2B contact aggregator and data refinery. The firm aggregates 97 million active US contact records (as of August 2017) and retains millions of inactive names and emails to assist with hygiene. Data is aggregated from over a dozen vendors and includes social data from FullContact and Pipl. Oceanos provides data enrichment, TAM analysis, net-new contacts, and a set of data specialists to assist with projects.
TechTarget manages a smaller set of 18 million subscriber profiles, 16 million of which are technology professionals. The Oceanos acquisition should allow TechTarget to improve both the quality of their subscriber dataset and expand coverage into non-technology positions. As technology purchase decision making has expanded beyond tech titles, Oceanos provides significant lift into other job functions. Oceanos contacts are mapped to 12 Job Functions, 109 Sub-functions, and 7 Job Levels.
Oceanos President Brian P. Hession identified their differentiators as their unique blend of technology, professional services, and data quality. With data quality being critical to ABM sales and marketing initiatives, the inclusion of real world project fulfillment through their program specialists provides Oceanos with data quality insights that are used to continuously inform and enhance the data quality processes. “We apply both technology and real-world insights to ensure the highest quality of data before we are releasing it. We are incorporating a continuous stream of data quality insights into our code to address the many nuances that a program specialist encounters manually on a dataset,” said Hession last summer. “The way that Oceanos is going to be successful in the future is if we can assemble an internal contact database that is of the highest quality in the industry. So there’s been a lot of focus on putting models on top of our contact data.”
“Social data plays a role in our data hygiene process and serves as a ‘signal’ within both our Data Quality Score (DQS) and ABM Usability Score. The social information is sourced from reputable partners,” said Hession. “Oceanos does not scrape contacts across LinkedIn or, in that vein, any social media site. All of our contact records originate from carefully selected third party data providers.”
The acquisition cost was not announced but was deemed “non-material.” Oceanos 2017 revenue was around $5 million.
I was going to be writing about yesterday’s #FlipMyFunnel conference keynote given by Terminus CEO Sangram Vajre this morning, but I woke up to news that Dun & Bradstreet is being taken private. So, I’ll recap Vajre’s discussion of humanizing B2B and the need for authenticity in a later post.
Dun & Bradstreet announced that it will be taken private by CC Capital, Cannae Holdings, and funds affiliated with Thomas H. Lee Partners LP, for $5.38 billion in cash. Shareholders will receive $145 per share, an 18% premium over its Wednesday close. The acquisition includes $1.5 billion in assumed debt.
The deal is subject to shareholder approval and is expected to close within six months.
Dun & Bradstreet has a venerable history going back 177 years. Employees include several future nineteenth century Presidents. The firm, however, has struggled in recent years to grow revenues, particularly in its Risk Management Solutions group. Sales & Marketing Solutions, which makes up a bit over 40% of the company, has posted slow but steady growth.
Dun & Bradstreet has some market leading assets:
The D-U-N-S number is the de facto global numbering system for companies. It is often required for loans and is necessary for bidding on US government contracts.
The WorldBase company file contains global linkages, Tradestyles, and credit scores for 300 million active, dormant, and defunct companies making it valuable for credit risk, supplier risk, master data management, research, client onboarding, marketing, and sales.
The Global Company Authority (FKA NetProspex) provides global directors, executives, and mid-level managers.
D&B Hoovers (FKA Avention) continues to improve with the addition of the WorldBase file, First Research industry overviews, and Global Company Authority file to the Sales Acceleration platform.
Digital delivery solutions include the D&B Direct API, connectors for CRM and Marketing Automation platforms, B2B programmatic marketing, and visitor ID (the mapping of anonymous website visitors to their firm).
The company has a strong data foundation and has been shifting delivery of its product line to the cloud, but its sales and marketing products have not had significant growth. Instead, Dun & Bradstreet has seen companies such as DiscoverOrg, LinkedIn (Sales Navigator), TechTarget, and Zoominfo enjoy most of the growth in the Sales and Marketing Intelligence space.
Funding will be a combination of debt and equity. The deal includes a 45-day “go-shop” period during which alternative offers will be welcome.
Thomas J. Manning will continue as the CEO through the closing of the transaction while James N. Fernandez, a director of the Company since 2004 and Lead Director since February 2018, will continue as the Chairman.
“Today’s announcement is the culmination of a thoughtful and comprehensive review of the value creation opportunities available to the Company as part of a full portfolio and business assessment and exploration of strategic alternatives with multiple financial sponsors. As a result of this process, the Dun & Bradstreet Board of Directors unanimously determined that this all-cash transaction with the Investor Group is in the best interest of our shareholders and our Company,” said Manning.
William P. Foley II, Chairman of Cannae Holdings, said, “In an increasingly data-driven world, Dun & Bradstreet’s insight-driven business model and interconnectivity across industries has positioned the Company for continued success. We are excited to grow the Company, increase operating efficiencies and improve the Dun & Bradstreet customer experience by providing enhanced business solutions.”
Data Orchestration vendor Openprise expanded its Data Marketplace with the addition of seven new vendors: Dun & Bradstreet, Oceanos, DiscoverOrg, KickFire, Acxiom, Cognism and People Data Labs. The Openprise Data Marketplace is a third-party data mart which assists with “onboarding, ingesting and normalizing data” into major platforms such as Salesforce, Marketo, Eloqua, Microsoft Dynamics 365.
“Our customers benefit from having access to accurate and complete B2B marketing data – from verified account and contact data to organization charts to intent signals and buying scoops,” said Katie Bullard, DiscoverOrg Chief Growth Officer. “The depth of our data gives sales and marketers a 360-degree view of target accounts and contacts, and our integrations ensure that data is always fresh, complete and up-to-date.”
“Openprise users can now incorporate Oceanos‘ contact hygiene and provisioning solutions directly within their automated processes to improve their demand generation and Account-Based Marketing initiatives,” said Oceanos’ CEO Brian P. Hession. “Our API wraps five leading hygiene vendors into a single solution, further amplifying the benefits marketers realize.”
Openprise assists with cleaning and normalizing customer data, assesses match rates, recommends new data providers, coordinates data processing, and unifies data across systems.
John Donlon, Senior Director of Marketing Operations Strategies at SiriusDecisions, called acquiring and standardizing high quality prospect data as “one of the biggest challenges marketers face” and “critical” to implementing the SiriusDecisions Demand Unit Waterfall. “Any technology that can facilitate that will give organizations a huge leg up not just in understanding their target audience, but in driving meaningful interactions throughout the buyer’s journey.”
Openprise claims that no single data vendor can provide superior data than their platform. They also warned that a multiple vendor strategy is often ineffective due to industry content white labeling, resulting in little incremental value. “With our Multi-Vendor Enrichment Strategy Service, our customers know quantitatively how each incremental vendor’s data will improve their database and they have the processes in place to easily integrate new data in a way that conforms with their existing data policies.”
The Openprise platform supports data onboarding, data cleansing and enrichment, data unification across systems, and data delivery.
Manoj Ramnani, CEO of CircleBack, launched his next venture, SalesIntel, as a beta service this month. After spending a decade in the sales and marketing space, Ramnani realized that “high quality and affordable B2B contact data for sales professionals was missing, and that enterprises were looking for a better deal.”
Traditional contact files are around 80% accuracy, but SalesIntel claims 95%+ accuracy through human verification of their contact records. Once added to the database, SalesIntel contacts are subject to a 90-day reverification cycle to maintain accuracy. 95% pushes the limits of accuracy due to the 2 to 2 ½% natural decay rate of contacts based on ongoing executive changes.
SalesIntel currently covers one million U.S. contacts, but it is growing at 100,000 names per week. Ramnani projects that the SalesIntel database will double in size to two million contacts by September.
Every contact record contains an email address and 90% contain direct dial phone number and LinkedIn hyperlinks. SalesIntel also provides headquarter and branch location switchboard numbers.
This data acquisition model is similar to the editorial process implemented at DiscoverOrg which has built a high quality database of three million contacts subject to 90-day human reverification cycles.
Ramnani emphasized that contact quality is even more important in the era of ABM targeting and committee buying:
When they do start a conversation, sales reps lack the contact information to easily include and reach out to everyone involved at an account. Each business decision involves seven buyers on average, but at least info for two of those contacts is expected to be wrong on average. Inaccurate data doesn’t only cost the cost of acquiring the data. It costs your sales team time, profit, and can slow down deals.
SalesIntel CEO Manoj Ramnani
SalesIntel also supports ABM lookup of contacts at companies and broader list building. Screening covers basic location, employee, revenue, title, and name filters along with six job levels, nine departments, and industry codes (SIC and NAICS). Location screening is limited to State and ZIP codes. Up to 500 records may be downloaded at a time.
The basic service offers 50 view-only contacts per month for $50. The standard service provides 100 downloadable contacts per month for $100 and the Advanced service provides 250 contacts per month for $250. A Salesforce integration and technographic selects are coming later this month.
“My team and I started this journey six months ago with the mission to make sales professionals’ lives easier,” Ramnani said. “We realize that salespeople shoulder the most important responsibility for the existence and growth of their organizations, namely, revenue growth. Our goal is to use the power of machine gathering and human verification to make their lives easier by providing them with the highest quality data on the market.”
HG Data recently unveiled a set of enhancements to its HG Data for Salesforce app. The Lightning Data app now supports integrated account prospecting and lead enrichment, features heavily requested by their customer base. HG Data’s firmographic and technographic content is also available for lead routing, scoring, and segmentation.
Lead Enrichment supports both real-time and scheduled batch enrichment with firmographic and technographic intelligence. Lead records are updated every fourteen days. Webform leads passed through Marketo and Pardot are processed in real-time, enabling immediate lead scoring and routing.
HG Data technographic intelligence is also available for Salesforce reports, dashboards, workflows, and triggers. For example, Salesforce admins can build reports based upon technology usage scores or trigger Chatter messages informed by which platforms are deployed at leads.
According to CEO Elizabeth Cholawsky, “Our lead enrichment capabilities allow marketing groups to engage with prospects earlier and more meaningfully in the sales cycle for things like contextual outreach programming, more personalized lead nurturing, targeted content marketing, and other top of funnel activities.”
The new Discover Companies functionality supports both direct account lookup and list building. Selection facets are displayed in a right-handed window and include firmographics (e.g. HQ country, state, and city; revenue and employee ranges; industry) and technographics (product, product category, and vendor). The results list flags current accounts to help prevent duplicates but does not contain a suppress current accounts feature. Users may select up to 25 accounts at a time for immediate import to Salesforce.
Technographic prospecting helps expand the scope of target accounts as it helps identify firms using both complementary and competitive platforms. Users can then refine the list via firmographics.
“One of the biggest discoveries B2B sales and marketing teams make when they start using our technographic data is that their known available market might be 3 to 5 times bigger than they had thought,” said Cholawsky. “The latest version of our app enables users to take fast and precise action by allowing them to import net new accounts directly into their Salesforce CRM instance based on our leading comprehensive tech installation data and supplemental firmographics.”
“Everyone and everything is getting smarter and more connected than ever before, and companies are looking to transform the way they connect with customers, partners and employees,” said Kori O’Brien, SVP, ISV Sales, Salesforce. “By leveraging the power of the Salesforce Platform, HG Data provides customers with an easy way to use and access technographic data to better inform their marketing and sales programs.”
Pricing begins at $5,000 per annum for HG Data for Salesforce. If the Discover Companies module is included, the minimum price begins at $6,000. Volume pricing is available with tiers at 50 and 500 employees.
HG Data offers sales and marketing intelligence services to tech titans (e.g. Microsoft, HPE, IBM, Dell, Salesforce), predictive analytics companies (e.g. LeadSpace, Everstring, Lattice Engines), and sales intelligence vendors (e.g. TechTarget, Dun & Bradstreet, Zoominfo).
HG Data employs 65 and has raised $24 million in funding to date. Investors include Updata Partners, Rincon Ventures, Epic Ventures and Stepstone Capital.
Data coverage now spans 12.4 million global locations across 8,000 technology products and 4,000 vendors. HG Data uses advanced data science to parse billions of structured and unstructured documents each month. Technographic insights are derived from over twenty different document types including case studies, white papers, press releases, blogs, job postings, and government documents.
Sales and Marketing Intelligence vendor InsideView rolled out a Marketing Suite for Microsoft 365 which packages add-on prospecting and enrichment capabilities for the Microsoft 365 InsideView service. The new suite helps “modern marketers grow and improve the quality of their pipeline, prioritize leads, find and engage ideal prospects and customers, and support account-based marketing (ABM) programs.”
The Marketing Suite bundles InsideView Enrich (lead and webform enrichment), InsideView Target (list building), and InsideView Refresh (Batch Account updates). InsideView is offering special “Suite Deal” pricing.
InsideView has long provided a natively embedded free Insights service for North American sales reps within Dynamics.
InsideView Apex, their recently launched go-to-market decision engine, is a further option for the Marketing Suite.
“Today, as more B2B marketers use targeted strategies like account-based marketing to expand customer relationships and win new ones, they need a marketing automation solution that helps them identify and engage with the best opportunities,” said Joe Andrews, InsideView VP of product and solution marketing. “The InsideView Marketing Suite builds on the foundation of Microsoft Dynamics 365 for Marketing so marketers can tap into our Targeting Intelligence to get higher quality data, make better marketing decisions, and execute more successful targeted marketing programs. As a Microsoft OEM partner, InsideView is always looking for ways to extend the value we can offer their customers.”
Zoominfo held its third annual Growth Acceleration Summit in Boston last month. The event projected increasing marketing confidence by the firm, with Earvin “Magic” Johnson keynoting and lectures by many of the top sales and marketing thought leaders including Jay Baer, Convince & Convert; Tiffani Bova, Salesforce; and Keenan, A Sales Guy, Inc. Analyst sessions included Sirius Decisions, Heinz Marketing, and Forrester.
The event also provided a forum for announcing ZoomInfo’s latest Growth Acceleration Platform features. New capabilities include a revamped ReachOut 2.0 Chrome Connector and a HubSpot Connector.
Magic, who has a long history of success in business and team ownership, provided personal anecdotes about his basketball and business career. Key pointers includied hiring self-motivated staff that are smarter than you so as to continuously renew the organization; make sure you over deliver on customer expectations; and reward your staff, not just executives, as it is the staff that will ensure your ability to continuously over deliver; Finally, he said that there are too many competitors out there to ever relax – both businesses and athletes need to continuously improve.
The new Hubspot connector allows users to upload Accounts and Contacts to Hubspot with a click of a button from either a browser or the ReachOut Chrome connector. The HubSpot integration also supports ZoomInfo Complete which provides on demand enrichment at record creation. ZoomInfo Complete for HubSpot is currently in beta.
ReachOut 2.0 streamlines account and contact research from within Chrome, providing instant access to ZoomInfo intelligence while browsing. The service is context sensitive, providing company and contact profiles based upon the current LinkedIn record, URL, or CRM record being viewed. The service also supports quick export to Salesforce, Hubspot, Microsoft Dynamics, Outreach, and SalesLoft. When expanded into an 80% screen view, full company and contact intelligence is displayed. Company insights include location, firmographics, people at company by job function, company locations with contacts and location counts per geography, technologies used (licensed from HG Data), and competitors (licensed from Owler). Contact data includes company intelligence along with an expanded set of social links and contact details.
The 80% ReachOut expanded view supports full prospecting both across companies and within a single firm. Users can quickly select records and share them to CRM (Salesforce, MS Dynamics, HubSpot) or Sales Engagement platforms (Outreach, SalesLoft). Being able to enlarge to the 80% view allows Zoominfo to pack a full-featured offering into ReachOut, helping it expand from a tool to a full-service product.
ReachOut now supports user tagging allowing users to store campaigns, lead source, etc.
“If you combine your own intelligence with Big Data, you create for yourself a crystal ball that gives you the ability to focus your attention on the most important things that need to get done,” said CEO and Chief Scientist Yonatan Stern. “When you focus, it doesn’t cost you more money, but you can increase productivity and profitability.”
“Over the last year, we have doubled down on our strategy of making ZoomInfo’s contact and company data available on the platforms where our customers live,” said Phil Garlick, VP of corporate development. “In keeping with that strategy, we have released two new products that integrate seamlessly with a host of platforms and systems our customers use.”
Also unveiled at the Summit was ZoomInfo’s new ZoomInfo University certification program, “a comprehensive, hands-on certification program that enables B2B professionals to fully leverage its B2B contact and account database for business results.”
The new training program teaches best practices around persona development, lead scoring and routing, market segmentation and territory management, campaign strategies, and data management.
“ZoomInfo University is designed to strengthen your knowledge of the industry and usage of the entire ZoomInfo Product Suite,” said Garlick. “It’s both a deep dive of capabilities and the beginning of a lasting growth acceleration journey.”
ZoomInfo continues to be confident in their data quality due to their Community product which provides them with access to email signature blocks. According to a sales rep, records updated within the past year have a 90% deliverability rate. He noted, however, that deliverability will vary by industry and function due to the underlying contact decay rates of various segments. For high decay functions (e.g. sales) and industries (e.g. high tech), he suggested using the six-month update select to ensure receiving the highest quality leads.