Tag: MarTech

Insent Seed Round

Chatbot vendor Insent.AI closed on a $2 million seed round “to help mid-market B2B companies improve how they identify and communicate with potential buyers.” The firm, which competes against Intercom, Terminus Chat, and Drift, calls itself a “human-first chatbot.”

Insent said that it isn’t “just building a chatbot that generates leads, but a collaborative platform that is going to help marketers create, nurture qualified opportunities, and shorten sales cycles.”

The goal is to remove “digital walls” between buyers and sellers by replacing web forms and follow-ups “with instant live conversations on websites” that schedule meetings and deliver “personalized content recommendations based on engagement history.”

Insent describes itself as an “integration first platform,” with MAPs, CRMs, and ABM Platforms “to help sales teams talk to engaged prospects while they’re on the website.”

According to Insent Digital Marketer Aatharsha Jey, “integrations should be planned and carried out in a way that does not ask people to change their behaviors in order to adopt a new tool.”

“By guiding their buyers at the right time and proactively alerting your salespeople, Insent generates new revenue opportunities and accelerates existing ones,” said CEO Arjun Pillai.

Emergent Ventures led the round with participation from BAM Ventures, TechStars, Arka Venture Labs, Arali Ventures, and Bizable founder Aaron Bird.  Funds will be deployed to expand its chatbot integrations and add engineering, sales, and marketing headcount.  Another area of development is improving its visitor data intelligence to improve personalization.

“We believe the B2B sales process currently has unnecessary friction for both buyers and sellers,” said Anupam Rastogi, Partner at Emergent Ventures.  “As an increasing proportion of sales is digitally intermediated and more leads are generated online, we believe Insent has a tremendous opportunity to help both buyers and sellers do their work more effectively and connect seamlessly.”

Initially, the pandemic slowed Instent’s growth as marketing teams reduced budgets and delayed decisions, but chatbots are high on the list of MarTech digital acquisition solutions.  Since May, revenue has quadrupled.

Aaron Bird, former VP at Adobe and CEO of Bizable, remarked that marketing had undergone two major paradigm shifts over the past few years, the rise of ABM and a focus on the buyer experience at the heart of the sales process; however, “companies are yet to start adapting to this paradigm. Insent is a key piece of the puzzle to help them do so.”

Insent stress-tested various platforms before settling on MongoDB and AWS.  Pillai contends that the platform gives them a five-year or six-year window before rearchitecting.  The platform was designed with an account-based, versus lead-based, architecture that ties leads to accounts for account-based orchestration.

“So, the architecture is obviously manually decided.  But as far as the scaling is concerned, it is all automated,” said Pillai. “There are enough database services that will enable us to run automated services of scaling up and scaling down … to make sure that when you are sleeping if a customer connects a 10 million [record] database, the system scales up.”

Insent is using 6Sense for visitor identification. “We go and task 6Sense through an API,” said Pillai. “We take that data, and we do further processing of that data.  All of this happens in microseconds.  Basically, the moment somebody lands on the website, boom, the API call comes back with the data based on that website, company visitor.”

Insent was founded in 2018 and has forty employees in the US, Canada, and India.

Deepfake Sales Videos: The Worst Idea I’ve Seen in a Long Time

Katie Martell, a marketing thought leader and former CMO, reported that she was pitched a deepfake video service that clones faces and voices so that sales reps can “create 1000s of personalized videos in the time it takes to make one.”  Of course, the whole idea of these being personalized is ridiculous.  Here is how they describe themselves (I have chosen not to publicize the vendor’s name):

“So basically it creates a clone of your face and voice (also known as a deepfake). Allowing you to create 1000s of personalized videos in the time it takes to make one. Which is amazing to see how far technology has come.

The idea is that video is the by far the most personal way of communicating digitally. Putting a face to the 100s of faceless emails we receive each day can be really powerful for improving engagement. As you can imagine this is huge for sales and marketing teams (and newsletters 😄).”

Deepfakes discussed on NOVA (April 2, 2019)

I don’t normally editorialize in my newsletter, but this is a terrible idea.  For B2B companies and sales reps, authenticity and honesty are necessary for long-term success.  We already know that sales engagement works best when there is a level of personalization matched with authenticity.  Spamming the market with fake videos will quickly undermine your credibility.  Reps have had success posting short videos with whiteboards that say “hello, <insert first name here>.” They are intended to have low production values but indicate that the rep has invested some time into a quick, personalized message.  The point is that they are authentic.  SalesLoft data has shown that emails with short videos receive significantly higher clickthrough rates.

One of the variables that investors look at is LTV/CAC.  Deception will quickly reduce a firm’s Customer Acquisition Cost (CAC), but once it is discovered, their Lifetime Value (LTV) will plummet, and their CAC will explode.  It is the sales engagement equivalent of junk food. It will give your company a short-burst of energy but destroy your brand health.

The asynchronous video companies (e.g., Vidyard, Hippo Video, Videolicious) have had great success supporting sales.  Their business models would be put at risk by such technology.  Instead of videos being a harbinger of authenticity and indicators that the rep has invested time creating a short video, they would become emblems of deception.  Likewise, Sales Engagement, MAP, and ABM Platform vendors should refuse to partner with any firms employing deepfakes as they have the potential to undermine ABM communications.

In the end, deepfake marketing will be recognized as SPAM and result in a rapidly dropping email deliverability score.  It would be a pyrrhic victory.

Trust is critical for sales reps.  Reps that deploy trickery will undermine their ability to sell long-term.  They should avoid such deceptions like the plague.  None of the deepfake vendor’s customers agreed to be named, an early indicator that trialers of deepfake technology are concerned about brand damage.

And more broadly, we are already having trouble agreeing on objective truth as social media provide custom feeds and recommendations that conform to our existing biases.  There have always been problems with how photos and videos were cut or manipulated (e.g., slowing down the video to give a drunken appearance, darkening images of black public figures).  Still, deepfakes create false narratives backed by realistic-looking videos that put words in people’s mouths.  It is a new form of slander and factual distortion that will continue to undermine trust in the media, government, and social institutions.

Exceed.AI Seed Round for AI Lead Conversions

AI Lead Conversion start-up Exceed.AI closed on a $4 million seed round led by Glilot Capital and West Fountain Global Fund.  Also participating were Alex Pinchev, former President of Red Hat, and Gur Shomron, the chairman of Israel’s WalkMe.  Funds will be deployed to expand into new markets and onboard additional marketing clients.

Exceed.AI pulls lead information from Marketo, Eloqua, HubSpot, Pardot, Salesforce, and SugarCRM to assist with conversations.  Features include an AI chatbot, SMS chatbot, email response bot, CRM synchronization, and an automated meeting scheduler.  Exceed also offers rules-based lead qualification and the ability to respond to questions.  Exception handling features include out-of-office follow up and no-show follow up.

“Some of our clients have seen up to a 39.5% increase in qualified leads for the same marketing efforts they already undertake without additional headcount,” said CEO Ilan Kasan. “Our strength lies in our multi-channel approach.  We reach audiences where crucial conversations occur when marketing teams are qualifying their leads.”

Exceed research found that out of office follow up results in a fifty percent lift in lead qualification.  They recommend a “short, cheery” welcome back email two days after the lead returns to the office before resuming the previous drip campaign.

“In a perfect world, every lead gets engaged by a human, but human follow-up isn’t scalable, and sales reps give up on leads too quickly,” said the firm. “So the majority of your leads are left untouched and sales opportunities are missed.”

Exceed noted that 44% of reps give up after one or two touches, leaving many leads to go fallow.  Bots will continue the touches, waiting for engagement.

“Robots are very good at speed, working at scale, they never get tired, they never complain, they’re persistent and they can process huge amounts of information,” Kasan explained to Entrepreneur. “Humans are good at relationships, feeling empathy. They’re very good at understanding nuance in complex situations.  Everything the robots are good at, humans hate doing and actually are not that good at doing.  And everything that humans know to do, robots don’t know to do.  This in essence is a partnership whereby the robot will automate all the manual repetitive tasks so the humans can focus on doing what they know to do best, which is closing deals, having conversations and having relationships.”

Sales reps should focus on tasks that require “critical thinking and evaluation,” blogged Head of Marketing, Billy Attar.  Conversely, “all tasks that can be handled by automation should be automated.”

“As a Sales Manager, you need to maximize the time your reps spend on tasks that require real human insight – the insight only they are qualified to give, ultimately representing the value they bring to the company.  Those human insights include researching prospects and evaluating each leads’ needs, interests and objections, answering their asked and unstated questions… all the things that Sales Reps and SDRs are supposed to do.”

Exceed.AI Head of Marketing Billy Attar

Exceed.AI lists Demandbase, SugarCRM, Hearst, The YMCA, and Universal Robots as clients.  Exceed.AI is located in Israel and Sunnyvale, CA.

Monthly pricing starts at $1,500 for 20,000 leads and unlimited use cases (campaigns).

HG Insights Market Intelligence for SOM Analysis

Last month, HG Insights launched its Market Intelligence service that supports technographic market research. The analytics service supports sales, marketing, and strategy teams at B2B vendors, letting them develop account plans, segment markets, evaluate market entry, and size opportunities.

Product and strategy teams can analyze market trends, size market opportunities, and assess competitors’ strengths and weaknesses.  They can also use it to identify the Service Obtainable Market (SOM), which is the market segment size a firm can capture with its solution. As HG Insights notes in the following graphic, the SOM is a narrower definition of market potential than TAM (Total Addressable Market) and SAM (Serviceable Addressable Market).

For example, many entrenched vendors in the North American Sales Intelligence space have robust solutions and established market share.  Looking to displace LinkedIn Sales Navigator, Zoominfo, D&B Hoovers, and InsideView in the most mature Sales Intelligence segment would be difficult.  However, a SOM analysis would indicate that the UK is the second most mature market and that continental Europe is beginning to take off.  Thus, a product manager might focus on European content and multi-lingual capabilities (e.g., UX, event tagging, free form text translation).  Likewise, they might select niche markets such as financial services with strong compliance requirements or choose to develop functionally differentiated services (e.g., GrowFlare focused on psychographics and ICPs before being acquired by Terminus late last year).

“Without a SOM containing detailed information about competitor product installations, you’d have no way of knowing this and might decide to go to market in a region saturated by competition you have very little likelihood of displacing. Alternatively, what if you were looking at different regions or countries and wanted to identify which situations represented the best growth opportunities for your business. Again, knowing the estimated market size in revenue isn’t going to help you much. But what if you knew what companies had budgeted to spend on your category of product by region, entity, or industry?”

HG Insights VP of Global Sales Scott Smyth

“Business leaders need more than high-level market reports to make successful go-to-market decisions,” said HG Insights EVP of Product Rana Kanaan. “With our actionable market intelligence offering, we are giving our customers the ability to customize their market views by the attributes they care about most and operationalize intelligence for their revenue teams.  This allows them to allocate resources more effectively, prioritize the right product initiatives, and give their sales and marketing teams the account details they need to pursue the best opportunities.”

Scott Smyth is offering a master class on TAM/SAM/SOM on February 24th. Here is the information:

NetLine Buyer-Level Intent

NetLine unveiled its new buyer-level intent solution Intent Discovery.  Intent Discovery identifies both the individual buying committee member and the buyer journey status.  Intent data is gathered from interactions with NetLine’s 12,000 gated content assets from opted-in researchers who are fully permissioned.  NetLine describes Intent Discovery as an “always-on monitor” of business research.  Research activity is “mined on a real-time basis, and intercepted once a buyer has met or exceeded each element required to define intent.”  

Once prospect activity has been qualified for both active intent and firmographic fit, Intent Discovery asks a set of customer-specific questions that further qualify intent and deliver bespoke insights about the prospect and the individual researcher.  These insights are then available to sales reps, allowing them to target their messaging to an audience of one.

All content is vendor agnostic, increasing response quality. “Sans branding, the buyer is more likely to truthfully respond.  Minus the influence of a brand, and its market perception, B2B buyers are statistically more likely to find trust in the questions and their reason for being asked,” stated NetLine.

Preliminary data from their pilot indicates a 70% increase in participant’s “ability to accelerate account’s conversion to net-new opportunities.”

“Historically, if Marketers wanted to glean true intent insights from their prospects, they had to rely on a mix of their own content initiatives and faceless display advertising campaigns focused on targeting anonymous third-party cookies.  With Intent Discovery, Marketers now have access to dramatic first-party scale beyond their own content, enabling them to accelerate the sales process.”

NetLine CEO Robert Alvin

“With this product, we’ve effectively delivered the last mile of B2B Intent: Who is actually expressing intent.  First-party sourced buyer-level intent is the Holy Grail of sales acceleration,” said Chief Strategy Officer David Fortino. “Marketers are finally able to capture in-market and intent-rich dialogue directly from their prospects on a fully-permissioned basis at scale.  Far too many vendors are delivering account-level insights and guessing at the “who” behind the behavior.  We’re not in the business of guessing; it’s time for marketing and sales to understand the who — the person instead of the persona and that’s what we’re delivering on.”

TechTarget Acquires BrightTALK

Technology purchase intent data vendor TechTarget added another arrow to its intent quiver with the acquisition of BrightTALK, a leader in the marketing and virtual events space.  BrightTALK said virtual event attendance has “high predictive value because IT buyers are making a material investment of their time to engage with vendor-produced content.”

The acquisition increases TechTarget’s universe of opted-in professionals.  TechTarget already has over twenty million opted-in business contact records (mostly in technology positions from its 140 enterprise technology sites), and BrightTALK has eight million registered attendees on its media platform.  There is likely to be some overlap in names, but having a second source of opted-in professionals increases the scope of measured intent across TechTarget, BrightTALK, and corporate websites (a KickFire OEM deal).

The acquisition offers substantial cross-selling opportunities in 2021 as vendors continue to focus on virtual events in lieu of face-to-face trade shows and conferences.  Furthermore, “BrightTALK generates a large volume of valuable content in webinar and video format that is incremental to TechTarget’s current offerings.  This content improves TechTarget’s potential ability to attract new users and diversifies the content available via TechTarget’s portfolio of web sites.”

And because both platforms are opted-in, the intent data does not need to be anonymized.  TechTarget can deliver person-level intent data that includes contact information, articles read, webinar sessions viewed, potential competitors, and their stage in the buyer’s journey.  What’s more, these rich intent datasets are GDPR-compliant across both platforms.

“TechTarget’s leadership position in the market is further strengthened by the acquisition of BrightTALK. This acquisition checks all the boxes. It allows us to increase our original content, grow our opt-in audience of registered members, and add a material amount of proprietary first-party purchase intent data. It’s a very powerful combination that will enhance our customers’ abilities to use our purchase intent data to grow their revenues and increase their market share.”

TechTarget CEO Michael Cotoia

“We are excited to join forces with TechTarget. They are the leading provider of original expert content and distributor of vendor decision-support content in the B2B tech market, which has allowed them to develop the preeminent first-party purchase intent offering,” said BrightTALK CEO Paul Heald. “Combining our leading platform for online IT events is a winning combination.”

BrightTALK has over 1,000 customers who created 25,000 webinars and videos over the past year.  The platform generates over 200,000 unique monthly viewers and six million annual content engagements.

BrightTALK also fits with TechTarget’s financial objectives.  It is on track for $50 million in 2020 revenue, with approximately half this revenue under long-term contracts.  TechTarget hit 35% in subscription revenue last quarter but has stated a 50% subscription revenue goal.  With Priority Engine on track for approximately $50 million in 2020 subscription revenue and BrightTALK posting roughly $25 million, the combined pro forma company would generate $75 million in subscription revenues on $195 million in 2020 revenue (Q3 YTD + mid-point Q4 guidance + $50M BrightTALK estimate), or approximately 38 – 39% in contract-based revenue.

BrightTALK has also done well during the pandemic, with revenue on track to grow 30% this year.  It added one million additional opted-in professionals over the past year.

The deal is priced at $150 million, a 3X multiple over projected 2020 earnings.  The cash transaction will close before the end of the year.

BrightTALK has four offices in the US, two in the UK, and two in APAC (Sydney and Singapore).  LinkedIn lists them with 275 employees, a headcount growth of 15% over the past year.

Intent data is the hottest category in B2B data. There have been a series of acquisitions in the space over the past month as vendors look to acquire and integrate data sources. Recent transactions include Zoominfo’s acquisition of Clickagy and Spiceworks Ziff Davis’ purchase of Aberdeen. We have also seen the launch of next generation intent solutions such as D&B Intent and Zoominfo Streaming Intent. Bombora has been working with its partners to launch integrated workflow solutions.

D&B Connect Data Management Platform

Dun & Bradstreet launched D&B Connect, a self-service data management platform that “intuitively connects, manages and visualizes critical data across an organization using the Dun & Bradstreet Data Cloud.”  D&B Connect helps users benchmark, access, clean, enrich, and monitor their customer and contact data.

D&B Connect provides an “easy-to-use portal for managing sales and marketing data.”  The service enriches and unifies data for a “complete view of the customer.”  Along with Dun & Bradstreet firmographics, linkages, and contacts, D&B Connect enriches customer files with over 2,500 insights and supports custom data layouts.

D&B Connect builds on Dun & Bradstreet’s data management solutions for sales and marketing platforms and leverages Dun & Bradstreet’s global WorldBase file, D-U-N-S Numbers, and DUNSMatch capabilities.  These assets support identity resolution, including corporate linkages, to tie together account hierarchies, providing a unified customer view that spans regions, product lines, multiple company names, and enterprise software platforms.

D&B Connect acts as a centralized hub to manage and report on data quality in enterprise platforms, including CRMs, MAPs, ERPs, data lakes, and CDPs.  A machine learning engine normalizes input records, removing manual file preparation steps.

Users can set match quality rules and thresholds based on D&B Confidence Code, Match Grade String, and the number of match candidates to be returned.

Other features include embedded intelligence, “simplified workflows,” and “team-based controls and dashboards to improve collaboration across departments.”

D&B Connect can process millions of records “in a SOC 2 certified, CCPA, and GDPR-ready environment.”

“With D&B Connect, we put the power to manage data quality in the user’s hands, enabling our clients to reduce time spent on data management from weeks to hours,” said Michael Bird, President of Sales and Marketing Solutions at Dun & Bradstreet.  “We will continue to innovate across our sales and marketing portfolio to reduce MarTech complexity by integrating directly into the workflows of our clients so they can focus on growing their businesses.”

D&B Connect is supported by a team of 28 data advisors, each with at least ten years of experience.

In 2021, D&B Connect will be extended into finance and risk use cases.

Dun & Bradstreet has had a strong 2020 that included an IPO, the acquisitions of European partner Bisnode and firmographics vendor Orb Intelligence, and the launch of several products and services (COVID-19 Risk Data, Pipeline Risk Analysis, D&B ABM Platform, and D&B Analytics Studio).

ZoomInfo Acquires Clickagy

Sales and Marketing Intelligence vendor ZoomInfo acquired real-time intent vendor Clickagy, “a leading provider of artificial intelligence-powered buyer intent data.”

Along with the acquisition, ZoomInfo announced the launch of Streaming Intent, which alerts customers when companies display above-average B2B topic search activity.

The acquisition is DiscoverOrg/ZoomInfo’s fourth over the past two years but the first since ZoomInfo went public in June.  In 2019, DiscoverOrg acquired rival sales and marketing intelligence vendor ZoomInfo before rebranding itself as ZoomInfo Technologies.  It also had two tuck-ins last year: NeverBounce, an email verification vendor that it was already using for data verification, and Komiko, the underpinnings of its Inbox AI service.

There are six major categories of B2B intelligence, and ZoomInfo is a significant player in four of them: Contacts, Technographics, Sales Triggers, and Intent Data.  They also provide firmographics, but this remains an area for future growth and development.  The category where they do not offer datasets is financial services intelligence, including company financials, filings (e.g. SEC EDGAR, UCC, UK Companies House), and risk reports (credit and supplier).

Deal Rationale

“In the last year alone, we’ve had literally hundreds of thousands of conversations with customers and prospects and one thing is clear—they want intent data to live at the core of how they go to market,” blogged CEO Henry Schuck about the rationale for acquiring Clickagy.  “And over the course of those calls it’s easy to see intent data taking a seat right alongside the two most important pieces of business information—account and contact data.  The three together, driving account identification, targeting, and segmentation will soon be table stakes for how sellers and marketers identify their next best customers.”

Schuck emphasized that product design at ZoomInfo is iterative with plans for improving a product in place before each release goes to production.  Shuck called their previous intent offerings good, but not good enough.  This drive to improve their intent services led them to investigate best-of-breed intent data solutions to enhance their offering.  Their research led them to Clickagy.

“Clickagy had built a robust data processing engine that looks at billions of key data points across millions of websites and then uses robust natural language processing and artificial intelligence to categorize and make sense of those data points.  Their technology, approach to data collection, privacy-first perspective, and focus on intent data made it clear that we not only wanted Clickagy to be a part of our intent product, but we needed Clickagy to be a part of ZoomInfo.”

ZoomInfo CEO Henry Schuck

ZoomInfo Intent will continue to provide “good keywords, quality-focused data science, [and] industry-leading account data,” but now “casts a wider net” and delivers actionable intent throughout the day.  Combining the companies will “dramatically shorten the path from data, to decision, to action,” blogged Shuck.

“B2B intent data is becoming core to the way modern go-to-market organizations prioritize their outreach to prospects and customers,” wrote Schuck.  “Our acquisition of Clickagy enables us to scale intent to provide what will soon be the market’s most predictive and complete B2B intent data set for sellers and marketers.  We believe this acquisition both exemplifies our mission to continuously innovate and cements our position as the pacesetter for data-driven sales and marketing outreach.”

Tomorrow I will wrap up my discussion of the acquisition with an overview of Streaming Intent and Clickagy’s approach to data privacy.

6Sense Doubling Revenue

ABM Platform vendor 6Sense announced that it is on target for its third consecutive year of at least 100% growth.  The firm has also rapidly grown its customer base with a 204% growth in customers since January 2019, and 54% growth since January.  Its net customer retention rate is 109%, indicating a strong ability to renew and upsell its platform.

LinkedIn employment figures also indicate strong growth, but at a rate slower than customers and revenue, an indication of increased revenue per employee. LinkedIn employment grew 72% over the past year and 192% over the past two.

“6Sense was founded upon the vision of transforming B2B sales and marketing with a next-generation platform that engages target buyers at exactly the right time,” said 6Sense CTO Viral Bajaria. “Our patented AI-powered capabilities, including 6sense’s time-based predictions and industry-leading account identification capabilities, continue to be differentiators in the market — and deliver real business value to our customers.”

6Sense continues to invest in platform development with the rollout of new ABM capabilities in 2020:

  • Native Retargeting, which programmatically serves display ads to all website visitors or visitors from target accounts
  • A LinkedIn advertising integration for account targeting across all ad types
  • AI-based Next Best Actions, a set of prioritized actions recommendations for BDRs across the buying committee.
  • Model Metrics, which provide customers with self-service analytics which assess the impact of 6sense’s predictions on pipeline and revenue

CMO Latané Conant cited a series of benefits enjoyed by 6Sense clients, including a 75% higher conversion rate, 40% higher win rates, and a 50% increase in contract values.

Inc. recently named 6Sense the 5th Best Place to Work in the small and medium business category.  

“6sense believes that culture is based on trust, open communication, dedicated leadership, and a fun space where employees can take risks. We take everyone’s opinion into account, from the very top to the bottom.  Employees take chances, put more responsibility on their shoulders, and work hard for one another.  We are a team-first, people-centric organization that prioritizes teamwork above all else.  Our weekly all-hands meetings give everyone an opportunity to have their voice heard.”

6Sense Inc. Submission

6Sense closed a $40 million Series C round in January led by growth equity firm Insight Partners, raising its total funding to $105 million.

Insent Integrates with MS Teams

Conversation Marketing platform Insent.AI integrated its service with Microsoft Teams, notifying users when customers and prospects are ready to chat.  The conversation is conducted within Teams via an MS Teams AppSource app.

“With the Insent app for Teams, your team can get notifications for the incoming chats from your buyers, view detailed visitor insights to understand the context and strike up more personalized conversations, and make the necessary hand-offs inside your chosen MS channels,” blogged Insent Digital Marketer Aatharsha Jey.

Insent describes itself as an “integration first platform.”  According to Jey ”integrations should be planned and carried out in a way that does not ask people to change their behaviors in order to adopt a new tool.”

Insent offers “Advanced Enterprise-grade routing,” which directs conversations to the CRM account owners.  If the account owner is not available, calls are routed via a set of fallback rules based on time of day and location to other reps or the chatbot.

Insent emphasizes the value of “human-first conversations” with bots serving as a backup channel:

“Chatbots were meant to be your second line of defense, built to support marketing and sales when your team isn’t available – not pretend to be human.”

Insent Website

@ Mentions allow users to include additional staff in the conversation.  It is not necessary to register individual users.  Simply tagging them directs Insent to create a user profile based upon MS Teams data.

Insent also offers integrations with Salesforce, HubSpot, Marketo, and Slack.