Infogroup launched InfoUSA Results, an SMB solution for website building. The package includes a custom website and landing page tied to online campaigns and a dedicated toll-free or local phone number. InfoUSA Results also supports site analytics, SEO optimization, Google Ads, local listings, and display ad remarketing. Customers can manage the site once it is built or let InfoUSA manage it.
“We designed InfoUSA Results so businesses can easily reach more customers online. We developed this product with the time-strapped business owner in mind. Imagine, as a business owner, you have a team working on your behalf, and new customer leads come right to you. In fact, it can be as simple as InfoUSA Results sending a text to a business owner alerting them that they have a new customer prospect who is interested in doing business with them. That is pretty slick.”
Mark Cullinane, President of Local Marketing Solutions at Infogroup.
InfoUSA Results designs websites that are mobile-ready and search engine optimized with metadata and structured markup. They are optimized for fast load times. Sitemaps are submitted to Google for speedier indexation via the Google Search Console. InfoUSA also distributes company data to hundreds of online directory listing platforms.
The service includes multi-channel lead tracking for calls, web forms, texts, and emails with analytics delivered via a dashboard. Voice, SMS text, and email responses are reported and logged. Calls are displayed on a geo map with length and quality.
Call management features include call recording, call whispering, and voicemail.
InfoUSA did not publish pricing but is offering a 30% discount for the next three months.
The first product announcement was around Site Analytics and improved web engagement metrics. The functionality is not a replacement for Google or Adobe Analytics but enables an understanding of account-level interactions across the company website. It also provides page-level intelligence concerning which pages matter the most, allowing marketers to promote and optimize high performing pages.
Site Analytics also helps uncover new audiences for sales and marketing outreach, such as verticals outside your current ICP. It can also be used for understanding which accounts are demonstrating interest in a new product launch for SDR outreach, optimizing content based upon key account viewing activity, and monitoring trends to determine campaign performance and the impact of various marketing activities.
Marketers may filter by page, URL keyword, account filters (industry, revenue, and employment), page performance, and audience. Marketers may also save filters and create new audiences based upon site traffic.
The second launch was Data Stream, which lets analysts push data from Demandbase into BI platforms for expanded account-level reporting. Data Stream is designed for firms that have already invested in data modeling and reporting and that have a data team or data analyst working with a BI or reporting platform. Demandbase data includes audience and account intelligence, campaign metrics, site analytics, and intent.
Daily, data is pushed into a data warehouse (e.g. Google Big Query, Amazon Redshift, Azure Synapse Analytics) or Cloud Storage (e.g. Google Cloud, Amazon S3, Azure Blog Storage). From there, customers can load the data into reporting tools such as Tableau, Domo, or Google Data Studio and combine account-level data with other data sources. This process provides an account-based lens to digital marketing alongside intent data and other corporate datasets.
Data Stream “helps you form a complete picture across your prospects and customers,” said VP of Marketing Phil Hollrah. “Being able to deliver this data in an automated fashion with no manual intervention needed is a huge benefit to our customers. You can set up your reports, you can auto-refresh this data daily, and then those reports are going to be up-to-date with the latest information.
The third release was Self-Serve Targeting for account-based advertising. Previously, this was only available as a managed service, but now marketers can set up campaigns and creative, then modify and optimize the campaigns. Self-Serve Targeting is supported by a five-step wizard that allows marketers to upload and change creative. Marketers set up campaigns with budget, geolocation, duration, and audience. And because it is self-serve, marketers can quickly adjust campaign budgets, scheduling, frequency, or creative, allowing them to make real-time changes.
The wizard provides a campaign forecast that estimates the max spend versus projected budget, estimated impressions against qualified accounts, and the likely reach across the targeted accounts.
Self-Serve Targeting supports multiple campaigns for different segments, whether performing 1-to-1 or 1-to-many advertising.
Site Analytics and Data Stream are generally available. Self-Serve Targeting is available as part of an early adopter program.
AI-powered sales engagement service ScaleX.AI announced the availability of SocialFlow, which leverages employee networks for warm introductions at target buyer personas. According to ScaleX, most firms use only 3% of their employees’ professional networks. Social Flow unlocks the remaining 97% of connections for generating warm introductions.
“Successful outbound requires a perfect mix of quality and quantity. With the launch of SocialFlow, we’re further enhancing the quality that our clients have come to expect. This is truly the first-ever AI for Social Selling engine on the market today!”
ScaleX CEO Chad Burmeister
virtual BDR automates social outreach in parallel to phone and email. Once
one of these channels makes a connection, the other channels are halted.
ScaleX features include
Social & Email Automated Cadences
Agent-assisted power dialing
Social & Email templates with proven conversions
Leads from Zoominfo, DiscoverOrg, Lead411, and SalesIntel at a monthly rate vs. an annual commitment
Digital paid ads optimized for impressions
positions itself as an automated BDR at a lower cost than direct sales
staff. The firm describes its ideal customer as “companies who
either can’t afford to hire a full-time SDR or BDR (Sales or Business
Development Representative) or companies who want to augment their in-house
sales team with outsourced Virtual BDRs that are 7-10X more productive.”
ScaleX Virtual BDR (BDR as a Service) starts at $3,000 per month for data and
digital outreach, and $7,000/month for data + digital (email, social, paid-ads)
+ data. Monthly outbound communications include around 3,000 emails per
month, 3,000 social sales activities, thousands of impressions, and 3,000
cited research by one of their Board members that the SDR function grew 500
percent from 2012 to 2017 and another 80-90 percent in 2017-2019. Burmeister
questions how long SDR employment growth will last before automation improves
the efficiency and effectiveness of SDRs, causing the role to plateau, and
was originally called Sales Hack, but they changed their name when Outreach
acquired Sales Hacker.
Dun & Bradstreet, which acquired Lattice Engines at the beginning of Q3, launched a Lattice Campaigns App for LinkedIn. The new app “improves campaign performance by creating and activating always-on AI-based audiences for LinkedIn Ads.”
“When Dun & Bradstreet acquired Lattice Engines, we were building on an existing partnership of the world’s most comprehensive B2B data and the world’s leading B2B Customer Data Platform,” said Dun & Bradstreet’s President of Sales & Marketing Solutions Michael Bird. “This is the first in a series of innovations we’re quickly bringing to market to power more effective and efficient digital marketing, demand generation and sales acceleration programs for our customers through the intelligent use of data.”
The Lattice Customer Data Platform supports “hyper-targeted”
LinkedIn advertising as part of a broader omnichannel engagement strategy. Lattice
combines first and third-party customer data, displays account and contact
insights, and uses “AI to segment their buyers and deliver hyper-targeted
engagement in an automated fashion across display, web, email, CRM and now
“Let’s say a buyer at a cold account starts visiting certain product pages on your website anonymously. Rather than just showing this buyer a generic ad about your brand, you could show them an ad with more specific copy and CTA [call to action] related to the product pages that they visited on your website.”
Dun & Bradstreet President of Sales & Marketing Solutions Michael Bird
The app creates matched audiences for LinkedIn ads and
then lets marketers adjust media spend to target high-performing audiences. The
app then updates LinkedIn audiences based on “changes in buyer engagement,
interest and company data. As a result, marketers can ensure that buyers
are engaged with the most relevant campaigns based on not only persona but on
profile, propensity, interest and buyer stage.”
Dun & Bradstreet is claiming a 42% increase in
click-through rates and triple the post-click conversion rates resulting in a
54% reduction in qualified lead expenditures.
According to Gartner, CMOs are spending 23% of their
marketing budget on paid media.
“In an environment where B2B marketers are
overwhelmed with data and technology options, our goal is to make their jobs
easier by connecting interactions across customer journeys,” says Bird. “This
allows marketers to target the right audiences with the right message and make
the best use of their ad dollars.”
Connectors for Facebook, Twitter, and other social
media platforms are in the works.
This is Bombora week in my blog. Yesterday I covered their Bombora for Growth offering and today I’m discussing their August LiveRamp partnership. It is one of many partnerships they’ve formed over the past few years
Bombora’s latest partnership is with LiveRamp, an identity resolution firm that also supports data onboarding. Bombora identifies audiences based on intent data to develop in-market audiences for both large and small companies. Large company attribution is fairly straightforward as IP addresses can be employed. For smaller companies, attribution is performed behaviorally based on thirty attributes with an 86% confidence level.
layers in their topical surge data to determine which companies are showing
high levels of intent by topic.
typically we’d receive from Bombora is a list of IP addresses which map a
specific business profile,” said LiveRamp B2B COO Pieter De Temmerman. “For
example, we might be asked, ‘Can you find small businesses that are currently
in-market to buy a CRM system, or accounting software, or you name it’.”
“What Bombora has done, and patented, is we’ve looked at IP addresses from a behavioral perspective, and because we see 30 to 40 billion business transactions a month, we’re looking at them through the lens of the behavioral attributes of a business (versus a home, Starbucks, or hotel) IP address.”
Bombora CSO Mark Dye
we realized is that a lot of these B2B marketers are wanting to target large
companies, which are easy to identify, but are also wanting to have a
conversation with the longer tail of customers,” said de Temmerman. “When
you’re dealing with these smaller companies, you might be dealing with a large
number of prospects, but you don’t necessarily know who they are,”
offering pulls together a set of third-party cookies and associated devices for
anonymous users, expanding the universe of targetable in-market SMBs. According
to Bombora, “This solution, being the first of its kind in the B2B market,
produces a high likelihood of the SMB audience to be susceptible to the ads
they are seeing. Thus, producing a higher return on ad spend and a lower
customer acquisition cost.”
targets 7.5 million global SMBs with up to 100 employees based on IP addresses.
Bombora audience targeting is initially available for North America and
the UK with plans to expand to additional markets “in the coming months.”
LiveRamp charges $2 per CPM for SMB targeting and $4 per CPM for Bombora surge-based SMB targeting.
I sat down with Craig Harris and Elizabeth Cholawsky of HG Data last month. Elizabeth had joined HG Data as their new CEO eight days earlier with Craig shifting from CEO to R&D Leader and Chairman. We discussed the transition, partner management, product planning, and the entry into other information verticals. The interview has been edited for length and will be published over the next few days. [Part 1]
Michael: Craig, let’s talk about your new role and the future of HG Data.
Craig: Over time we’ve ingested and continue to ingest billions of company documents. These documents don’t just cover IT or technographics. They span every geography, every vertical, every category. Technographics is really just scratching at the surface. There are so many more insights within our corpus, and we’ve already built the tools and have the machinery to extract them. That’s where I want to spend my time. That’s where I want to focus.
That means a couple of things. It means going much deeper in this phase that we’re already in. Going beyond just company X is using product Y. There’s so much more context and insight and actionability that we can mine around the technographics that we are already selling to the market. There are other opportunities beyond technographics and we’re already monetizing that in the digital display part of our business, which is growing really fast.
I think this is just a perfect partnership between Elizabeth and myself. I get to go back to what I love the most which is the R&D. We’ve got a real pro here at home that can help us scale to the next revenue milestones and beyond.
Michael: The other industry that you’ve entered is healthcare. You partnered with `.
Craig: Yes, that was a couple of years ago. Our thesis is, we’ve got this massive corpus of information, can we extract information beyond technographics? Doing our deep dive into healthcare, of course, we started with the specialized software and hardware products that are used within healthcare organizations.
Quickly from there it became looking at equipment that you used in the operating room or how many beds are at certain healthcare facilities. That was very much a successful test of our ability to move into other verticals. That quickly became a very meaningful business for us. We’ve already proven that we can replicate what we’ve done in the technographic space.
More importantly, beyond technographics, there’s so much opportunity in the space that we’re currently in. We launched our HG Data for Salesforce product in November, so this is really one of our first forays into going and putting more of an experience around the data. This is an area where having someone with Elizabeth’s experience just puts us in a great position to explore those avenues.
Michael: Lightning Data is just an application – Account data maintenance within the AppExchange. It’s a small subset of the broader scope of applications in the AppExchange.
Elizabeth: Right. Yes. We’re working closely with them and talking about co-marketing opportunities to get a little more visibility around the Lightning Data app.
Michael: You have some other products you also launched around marketing analytics last year?
Craig: Well, so we’ve got the HG Data Platform. I wouldn’t really call it a product but an introductory way to discover the different data sets that we have available. It also has light analytics in terms of growth of those products by geography and other types of firmographics.
But really the main product launched is HG Data for Salesforce. That’s our premium offering inside Salesforce. We also have a demo version called HG Data for Salesforce Lite. We just launched that.
HG Data Focus [Chrome extension] is a tool used by thousands of sales reps and BDRs and marketing folks. That’s been a wonderful way to experience our data.
The other product launch was HG Data Audience. It’s our digital display advertising offering where we’ve worked with third-parties to get our data put into the systems or the workflows for building both syndicated audiences as well as custom audiences.
That product is growing really fast. It’s branded and available inside of Oracle Data Cloud, LiveRamp Data Store, DoubleClick Bid Manager and many others
Michael: Craig, going out five years, where do you see the company on the product side?
Craig: With technographics, if you look at some of the partners that we have within the HG ecosystem, we’ve identified at least a couple dozen different use cases and applications for our data. That’s just looking at the sales and marketing ecosystem. The enormity of what could be powered by HG, if we choose to build that ourselves for end users inside of their workflows, is exciting. Or, we may decide in certain scenarios that there are other companies that are just so good at that particular delivery of service to customers that we are more impactful powering that application It just makes a lot more sense to leverage partners in certain circumstances.
What I see happening over the next two to five years starts with technographics. We are going to choose some of those areas of application and we are going to build and power really wonderful experiences with our data directly for end users. And with many other applications for sales and marketing, if not the majority of other applications, we are going to continue working very closely with the wonderful partners that we have been working with for so many years. Over the two to five-year time-frame, I believe that we have the opportunity to go and replicate that same experience in a multitude of other vertical markets.
That’s where I’ll be spending a lot of my time just exploring which other verticals and markets we can go into and build unique data sets. Currently, I believe that we deliver the holy grail of data within the software and hardware space. Part of the holy grail of data is technographics. As we evaluate moves beyond healthcare and we move into manufacturing or transportation or any number of verticals, the definition of the holy grail of data becomes very different. That’s where I’m going to be spending the better part of the next several years working as Elizabeth helps provide some guidance. We are going to be very deliberate with the next markets that we choose to move into.
Michael: What sort of time-frame do you see yourself entering these additional verticals?
Craig: Right now, I think the focus and the priority is optimizing the areas that we are already in, so there’s a lot more work to do in technographics and healthcare before we start jumping in those multiple other verticals.
My vision for HG Data five years from now is that HG Data has become the de facto leader in the technographic space – not just building the data and surfacing the data, but in putting it to work for our customers. At the end of the day our customers don’t care about technographics. They care about knowing who their next customer is going to be or how they are going to retain and grow their existing customers. Five years from now I hope that HG Data will be informing this in the IT vertical as well as four or five other vertical markets.
Part III covers partnership strategy and company performance metrics.
Technology media company TechTarget announced strong Q4 growth for their Sales Intelligence Priority Engine service. The firm added over 40 new Priority Engine and Deal Data customers in Q4 with revenues more than doubling year-over-year. Priority Engine benefited from the addition of DiscoverOrg technographic and contact intelligence during the quarter. The service combines intent, predictive, and contacts intelligence into a single solution. Intent data is sourced from their 140 B2B media tech web sites containing 550,000 indexed content pages, many of which make the first page of Google technology searches. Each day, the firm has one million buyer interactions tied to its 17 million members which it then tags to 10,000 technology topics. The majority of members have technology titles, but TechTarget also supports five million non-IT members.
Content is available in English, Spanish, French, German, Portuguese, Chinese, and Japanese.
TechTarget claims that its hand-indexed, technology-focused editorial content results in a better indication of technology intent than machine-indexed intent files built across a broader set of B2B media sites. Furthermore, because TechTarget has member ids associated with site activity, they know who at each company is researching specific topics, providing surge data tied to specific individuals. Other intent vendors provide anonymous intent.
“Real purchase intent insight is actually made, not scraped from general-purpose websites. It begins with relevant, useful content that provides critical value to professionals as they look to solve business challenges and make buying decisions. By observing and learning from their content consumption patterns as they happen, marketers can market and sellers can sell at the right time with greater relevance. Our ability to deliver real purchase intent starts with our extensive content footprint and the hyper-relevant audiences that we’ve built.”
TechTarget CMO John Steinert
Priority Engine identifies “vendors actively influencing this deal,” core and related topics, and products and vendors. Installed product and vendor data is licensed from HG Data and viewable by category. Users can also search installed technology at an account by product, vendor, and category.
Accounts are ranked on a weekly basis with the service providing “an early radar on who’s buying from your named account lists.” TechTarget provides real-time analysis of the “most active accounts and named prospects conducting purchase research” and ranks those accounts by “likelihood to engage.” Prospects are segmented by geography and hundreds of marketing segments. The solution “creates a world-class ABM solution that combines breadth of reach, purchase power insights, and the ability to pinpoint and influence key prospects in one place.”
By combining DiscoverOrg contacts with member search data, Priority Engine provides “direct access” to the demand units of named active researchers and key influencers. Joint customers will have full access to DiscoverOrg’s editorially verified decision makers alongside TechTarget contacts that are conducting active research. The partnership displays the “Target Buying Team within a single dashboard.” Priority Engine customers that have not licensed DiscoverOrg will be limited to ten names per account.
TechTarget announced a set of enhancements last month which includes weekly contact updates, Marketo integration, regional subscriptions (North America, EMEA, United Kingdom/Ireland, APAC, ASEAN and India), and integration with internal datasets such as sales territories and web site visitors.
“We’ve moved beyond company-level insights; Priority Engine gives you access to ranked accounts AND the actual buyers researching purchases at those accounts,” said TechTarget SVP of Products Andrew Briney. “The unique purchase intent insight available within Priority Engine helps marketers generate demand more efficiently, accelerate ABM effectiveness, and deliver a more substantive contribution to sales.”
LinkedIn recently began supporting video uploads which begin playing silently when they appear in members’ feeds. Videos may run up to ten minutes, though LinkedIn recommends lengths of fewer than five minutes. As with LinkedIn posts, members will also receive analytics on views, likes, shares, and top viewing markets. The new feature provides B2B marketers with a business focused platform on which they can post corporate announcements, executive thought leadership pieces, and corporate event videos.
Business Insider found that LinkedIn is considered the most trustworthy of the social media platforms with people deeming it best at protecting privacy (55%), least likely to display deceptive content (55%), and safest network for posts and participation (43%).
LinkedIn will also be passing along viewer details such as employer and title for the top viewers.
“Analytics about where video viewers work and what they do present substantial opportunities for networking, recruiting, generating sales leads, and so on. For example, executives can announce a new product or service and then dive into their audience analytics to build up a list of prospects; opinion leaders discussing a pressing trend will have more tools for growing their followers; job-seekers can post videos with an eye on courting recruiters or a company’s attention, or vice versa. All these scenarios pave the way for LinkedIn to upgrade free members onto premium tiers, where more advanced customer relationship management (CRM) tools are available.”
Robert Elder, Business Insider, “LinkedIn Video Sharing Could Be a Revelation”
Video should help address user engagement issues. As of Q3 2016 (their last public quarter), only 23% of users engaged with the platform each month, resulting in an average daily engagement of only two minutes. Consumer platforms have much higher daily engagement rates with Snapchat at thirty minutes and Facebook at fifty.
In other news, LinkedIn released a Windows 10 live alerts app which displays new messages, trending stories, profile views, and other LinkedIn-related alerts. The service supports 22 languages.
Thus, firms can identify unexpected visitor segments. “With these insights, you can craft new marketing content designed to better resonate with that audience,” LinkedIn stated.
Campaign insights are also displayed as new hover cards which provide budget and performance data for other advertisers and recommends how to boost performance.
New metrics include Sponsored Content shared by members, details on social actions, and better file export and data options.
“The three new advertiser data tools optimize your use of LinkedIn ads, making sure you have maximized social ROI,” observed Francis Rey in SocialBarrel. “Sponsored Content continues to drive most of the company’s ad revenue. With more than 500 million professional members on the platform, LinkedIn already filters a unique audience for your business. You only need to tap into it and take advantage.”
Rey also noted that “While Facebook is still beyond reach in social ads, the social network caters to all audiences. Meanwhile, LinkedIn focuses on professionals, with an entirely different purpose.”
Last month, technographics vendor HG Data rolled out two new services: HG Connect, a Salesforce Data Exchange connector, and HG Audience for digital targeting. HG Connect supports competitive and complementary targeting of prospects based upon installed hardware and software. HG Connect use cases include sales intelligence, lead qualification, and demand generation. Account records are enriched in near-real time via the Data Exchange and updated on a monthly basis. Matching is done via corporate URLs.
“It is our mission to help companies achieve extraordinary results in their marketing and sales outreach through the use of accurate and comprehensive technographic data,” said Barbara Winters, VP of marketing at HG Data. “With HG Connect, customers don’t even have to think about how to integrate technographic data into their workflows, it’s already there, ready for them to use, so that they can begin creating targeted segments for their campaigns immediately without needing to work with an IT or operations person to integrate the data.”
The HG connector is Lightning enabled, delivering HG Data’s technographics to mobile devices, reports, and dashboards. The data is also available for triggers and workflow. Along with Vendor and Product data, HG Data publishes Confidence and Intensity Scores (accuracy and frequency of uniquely dated documents).
Data enrichment is limited to Account records with plans to enrich Lead records in the future.
Customers license access to HG Data segments which is enabled via a Salesforce Data Integration rule (formerly called a Clean rule). HG Data tracks 13 million global companies and 88 million technology installations. Their taxonomy spans 3,800 vendors and 7,500 products.
The Data Exchange is a Salesforce enrichment service associated with Data.com. The Data Exchange does not yet support prospecting.
HG Data also launched HG Audience for programmatic advertising on platforms including Krux, Lotame, Adobe Marketing Cloud, DataXu, MediaMath, and TheTradeDesk. Marketers will be able to target audiences based upon technographic variables, firmographics (e.g. sector, revenue, employees), job function, and job level.
“HG Audience allows companies to modernize their digital advertising targeting strategy in a profound way,” said John Connell, Vice President of Digital for HG Data. “Instead of deploying digital ads based on just traditional firmographics or Internet content consumption, companies can now use our precise custom segments to apply ABM-style focus to traditionally broader-reach display media tactics. With HG Audience, we’re giving our customers access to the influencers and decision makers at the companies that matter to them, leading to better engagement, greater efficiency and much better ROI on their advertising dollars.”
Over the past few years, a number of content vendors have released programmatic products. These include Infogroup (B2B and B2C selects), Dun & Bradstreet (B2B), HG Data, Bombora (B2B Intent), and LinkedIn (Member targeting).
“In the last year to 18 months, there’s been a shift with B2B companies doing more programmatic media buying,” says Ashu Garg, general partner at Foundation Capital, a venture capital firm that has invested in the ad tech space. “What’s behind the change is the greater ability to connect anonymous data with PII (personally identifiable information) data. Secondly is the ability to get much more precise targeting from niche segments and audiences across platforms, whether that be social, display or video platforms.”
An AdWeek BrandShare study commissioned by Dun & Bradstreet in September 2016 found that 65% of B2B marketers were deploying programmatic campaigns, a ten percent jump from 2015.
Here is how I answered the following question on Quora: “How do I do marketing using LinkedIn?”
I would use LinkedIn in the following ways to promote my company:
LinkedIn has a set of marketing services which allow you to build targeted campaigns by both firmographic (size, industry, location) and biographic variables. This is probably the most granular B2B advertising tool out there. The Campaign Manager also provides a set of analytics around viewing and impressions. Pricing is either CPC or CPM (impressions or clicks). Here is a quick description of their advertising formats:
LinkedIn can be used to promote your own content as posts, whether it be white papers, product descriptions, case studies, blogs, or articles. If you mention a partner or customer, make sure to link to them and have their marketing departments like the content. Where possible, include some copy from the content or description of the content along with a visual (LinkedIn will grab a visual from the source if there is one available).
Do not overly self-promote. Your content should lean towards thought leadership not corporate promotion. Of course, if you launch a new product, write about it. But LinkedIn is not the place for deep feature dives or long discussions of your value proposition. And please, not another What does [this character from Game of Thrones] teach us about [some aspect of business]. This type of coattail riding is generally full of clichés and stretched analogies. Originality, Professionalism, and Readability are key on LinkedIn (a good graphic and headline don’t hurt).
LinkedIn supports its own set of articles, but I’ve had more luck blogging on my site and then writing posts that link to my blog. You should test both approaches to determine whether LinkedIn articles work for your company.
Have your employees like content so that it is seen by your prospects and customers in their feed.
Fill out your company profile. Many vendors rehash their website and Facebook profiles, but I would try to differentiate the copy between these three sites. For B2B companies, the website should be corporate, Facebook a bit cheeky, and LinkedIn professional, but lighter than your website. Keep in mind that LinkedIn is used by both prospective employees and customers so you want to be speaking to multiple readers.
Evaluate Sales Navigator for your sales reps. This service does not allow you to download lists of companies and contacts, but it allows you to build and maintain lists of accounts and leads which are stored in Navigator (these lists can be built individually, via prospecting, or via CRM downloads). Sales Navigator also supports CRM viewing of company and contact profiles, InMails (direct messages with prospects outside of your current connections) and PointDrive, a custom website link that allows sales reps to forward attachments (collateral, price documents, videos, PowerPoints) as embedded content with descriptions. PointDrive provides analytics on what content has been consumed and tracks whether the document has been forwarded to others.
Keep in mind that LinkedIn’s audience skews older and more professional than Twitter and Facebook.