Last week I wrote about Chili Events, the new event calendaring service from Chili Piper. Today, I am profiling their new Distro service which acts as a “one-stop-shop for lead qualification, routing, distribution, and booking.” Distro routes and assigns multiple Salesforce objects in real-time, including leads, contacts, opportunities, cases, and accounts.
Distro expedites the inbound lead process by immediately routing prospects and customers to the correct sales rep. In addition, Distro supports lead-to-account matching so that inbound prospects are assigned to the proper account owner when applicable.
“Whether a lead comes through your organization’s web form or from an offline source, routing can get quite tedious,” explained Chili Piper in the product announcement. “With the launch of Distro, teams can create intelligent rules to decide which lead gets routed to which rep (or group of reps) on the team. With this intuitive technology, hand-raisers will have the ability to book a meeting instantly, while buyers who need more nurturing are automatically assigned to the appropriate sales rep for follow-up.”
If rules do not assign a lead, round-robin assignments ensure that reps receive an equal number of leads.
Chili Piper has been busy with new product releases. A few weeks ago, Chili Piper announced Chili Events, an Event Meetings Management solution for in-person conferences and trade shows. The product lets Chili gather engagement data from events and manage pre-conference meetings on the floor as well as post-event meetings with reps.
The firm also announced a HubSpot integration earlier this month.
“Today, capturing existing demand for a product or service, in real-time, is vital; yet, ensuring each lead is routed and assigned correctly is way harder than it needs to be. With Distro, we can help B2B sales and marketing teams automate the first step in a meaningful engagement and prevent leads from falling out of the marketing funnel. This is a crucial step for increasing inbound conversion rates and boosting revenue generation.”Chili Piper CEO Nicolas Vandenberghe
Inbound and event lead management address the issue of speed-to-lead with which many B2B organizations struggle. The average time for lead follow-up is 42 hours. Automating the process greatly increases the likelihood of scheduling a meeting and converting leads to subsequent stages.
“Chili Piper allows you to connect inbound leads with a rep at the moment they’re interested,” blogged Senior Marketing Manager Maggie Aland. “This increases your inbound conversion rates and prevents leads from falling out of the marketing funnel.”
Chili Distro is only available for Salesforce.