InsideView launched its new Data Integrity service for Salesforce. Data Integrity is a customer data management solution that provides data visualizations, ongoing data hygiene maintenance, and data health analysis for CRMs. According to the firm, the service is fully integrated with Salesforce and “offers an easy migration path for customers using Data.com.”
“Data is the world’s most valuable resource—it’s the new fuel. Maintaining the quality of that resource should be paramount for every company. InsideView Data Integrity was created to help companies get the most out of their data by maintaining an accurate and rich customer database, and check on the health of that data at a glance.”InsideView CEO Umberto Milletti
Salesforce admins control which records are managed, which fields updated, and the frequency of updates. Along with historical match and update trend graphs, they can review a data hygiene dashboard that displays the number of family tree linkages, duplicates, past employments, lead-to-account mapping, etc.
Data Integrity features include
Contact,and Lead “stare and compare” updates
- Separate Match Score thresholds for accounts, contacts, and leads which allow for differing degrees of match accuracy based on the record type
- An Update CRM button within the InsideView Sales product. Updates are subject to rules set by the Data Integrity account administrator.
- Validation of business emails associated with leads and contacts
- Dashboards for Accounts, Contacts, and Leads which provide segmentation analysis, duplicate and match rates, email counts, segment/team distribution, etc.
- A Processes Dashboard which tracks Data Integrity processing and action items
B2B DaaS and sales intelligence firms have been looking to take the lion’s share of Salesforce’s Data.com business which is now being decommissioned. The opportunity is likely around $250 million (legacy clients business plus additional revenue from superior offerings). The Prospector and Clean services are no longer sold, but final contracts are being fulfilled through the middle of next year. InsideView offers both sales and data management solutions as does Dun & Bradstreet, Zoominfo, and Infogroup.
Clean data is critical to a series of B2B data workflows including territory assignments, account hierarchies (corporate linkage), lead-to-account management, segmentation analysis, duplicate record prevention, and email validation. Accurate and complete data is also critical for account planning and messaging, ICP / TAM analysis (supported via InsideView’s sister product Apex), and reducing the time spent by sales reps entering and maintaining company and contact data.
Data Integrity pricing is tiered based on the number of CRM seats.
InsideView covers 13.5 million global companies and 32 million contacts spanning eighty fields. Account data includes standardized addresses, sizing variables, and parent/subsidiary linkages.
The firm recently expanded its AsiaPac company coverage in four countries: New Zealand (25K total), Hong Kong (40K), India (150K), and Singapore (40K). Total coverage for the region (Asia, Oceania, Middle East) is now at 840K companies. The expanded coverage is derived from existing and new vendors along with government registries.
Data Integrity is currently available for the AppExchange with Microsoft Dynamics 365 queued up next. Other CRMs will follow.