Synthio Contact Data Management for Salesforce

Synthio announced general availability of their Contact Data Management for Salesforce (CDM-SF) service which provides automated contact record updates from their 160 million record reference data set.  Synthio manages over two million monthly contact record updates to its reference database. These updates flow through the CDM to Salesforce and marketing automation platforms. Synthio both maintains contact records and enriches missing fields.

“Historically, data maintenance has been expensive and burdensome, costing American companies upwards of 3 trillion dollars per year, according to a survey by IBM,” said Synthio CEO Bill Curran.  “And bad contact data affects more than the bottom line.  Synthio’s CDM-SF platform will give B2B companies the satisfaction of knowing that they have complete and correct data as the foundation for their mission-critical programs.”

Synthio notes several benefits to Contact Data Management platforms:

  • CDMs provide a just-in-time view of companies and contacts which counters the 30% per year decay rate of contacts.
  • CDMs offer a deep set of contacts by function, level, and title, providing sales and marketing teams with a rich set of additional targets.
  • CDMs support a broad array of buyer attributes, allowing for precision targeting and messaging.
  • CDMs improve customer segmentation and analytics.

Synthio also offers automated contact maintenance for Marketo (Adobe), Oracle (Eloqua), and HubSpot.

InsideView Adds Direct Dials

InsideView users will be able to validate Direct Dial Phones for contacts.
InsideView users will be able to validate Direct Dial Phones for contacts.

InsideView is adding Direct Dials to its Sales product.  The lack of direct dials is a long-standing gap in its service as competitors have provided these numbers for several years.  InsideView for CRM supports uploading and syncing of direct dials.

The new field is currently in beta.  InsideView expects to have around two million direct dials in its service by the end of this quarter and is targeting ten million by the end of the year. The majority of the direct dials will be for US execs and mid-level managers.

InsideView currently provides 32 million global contacts with 15 million emails. The contacts span 14 million companies.

InsideView also announced Salesforce encryption support for adding and updating Account, Contact, and Lead records.  The firm provided the following caveat, “If you are using deterministic encryption, InsideView will attempt to find existing duplicates as part of the ‘Update CRM” data sync/export. If you are using probabilistic encryption, InsideView won’t be able to query Salesforce for potential duplicates in Salesforce, but your users can still use the “Update CRM” feature.